Engineering Product Manager Buying Programs 1383666
Location: San Jose
Posted on: November 24, 2022
What You'll Do
As an Engineering Product Manager, you will design and support high
value software buying programs. Cisco's Commercial Offers and
Licensing Experience (COLx), is transforming Cisco's software and
solutions business by driving new offers, solutions, buying
programs, companywide policies, and business capabilities for use
across all Cisco product lines and markets.
In this position, you will be part of a diverse team that is
helping to transform Cisco to a more software-centric company. You
will work with a multitude of organizations giving you a wide
breadth of all that Cisco has to offer. You will partner with
senior leaders within COLx and across Cisco on overall strategy and
work closely with Cisco policy management, software sales, finance
and market analysis teams. You will also have the opportunity to
contribute to and influence internal and external communications
and strategic change management. You will also ensure corporate
established policies and processes are followed, establishing new
processes and policies where needed.
Who You'll Work With
The Buying Program team within COLx designs and supports high value
software buying programs that are highly transformational and are
driving increased value into Cisco's long term customer
relationships. In support of our programs, the team establishes
strategy, policy, process design and defines business requirements
for the enterprise Software buying programs. The team is also
helping to drive change within Cisco across all aspects of the
offer lifecycle including purchasing, fulfillment, accounting,
sales, compensation, development, and other customer lifecycle
activities. A standardized and evolving monetization framework
underpins this work with other COLx teams that work closely with
the separate Cisco Business Entities to align their product offers,
services, pricing, the corporate policy team, IT, Operations, Legal
and Tax organizations across the company.
Who You Are
Day to day, you will scale customer and channel pre-/post-sales
process and improve overall program experience of Cisco's Buying
programs : Service Provider Networking Agreement, Managed Services
Enterprise Agreement and Managed Service Licensing Agreement
monetization platforms. A key responsibility will be to drive
program process and tool requirements to improve the end to end
customer experience. Through your understanding and support of the
product offer structure, pricing, monetization model and global
deployment approach, you will work across organizations to scale
consumption, True-up and True Forward process across relevant
pricing quoting and bookings systems, defining any new policies,
processes or business requirements needing implementation as part
of this process.
By defining and building out the support fulfillment and
entitlement strategy for Buying Programs, you will partner across
the customer experience, global channel, sales and other relevant
organizations to support definition of the process and structure of
the various product and program ordering guides and sales materials
for the Buying Program. Other duties include all other parts of
offer or solution lifecycle including in term changes and periodic
adjustments in term offer evolution, end of term management and
underlying product or service end of life management. Working with
Cisco enablement teams to support as needed the sales operations,
marketing and partner functions to ensure ops processes are
understood will ensure the processes align appropriately to all
phases of the sales, marketing and partner management lifecycles.
Offer management will work with you and the compensation
organization to ensure that sales strategy and sales compensation
are supported by post sales data and metrics. Minimum requirements
- Experience with Buying program strategy & design and roadmap
- Translating design to business requirements, policy definition
and lifecycle operations
- Deep knowledge of software business dynamics & software buying
- Conjoint exercises & value parity analysis & Agile operations
- Experience with collecting structured, global customer &
- Experience with Product/offer enablement into sales GTM models
- Prior Cisco experience
#WeAreCisco, where each person is unique, but we bring our talents
to work as a team and make a difference powering an expansive
future for all.
We adopt digital, and help our customers implement change in their
digital businesses. Some may think we're "old" (36 years strong)
and only about hardware, but we're also a software company. And a
security company. We even invented an intuitive network that
adapts, predicts, learns and protects. No other company can do what
we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a
culture that allows for innovation, creativity, and yes, even
failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give
our egos a break, and give of ourselves (because giving back is
built into our DNA.) We take accountability, bold steps, and take
difference to heart. Because without diversity of thought and a
dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink.
Like polka dots? That's cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!
Cisco offers an outstanding employee benefits package including to
health insurance (health, dental, vision), 401k matching of 4.5%
annually, almost 9 weeks of paid time away including 20 days PTO,
10 days for volunteering, your birthday, 10 holidays and Cisco Day
For Me scheduled wellness days.
We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Please contact
us to request accommodation.
Cisco COVID-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners
is a top priority. Our goal is to protect and mitigate the spread
of COVID-19 infection for strong business resiliency during the
pandemic. Therefore, Cisco may require new hires to be fully
vaccinated against COVID-19 if the role requires business-related
travel, meeting with customers/partners (including visiting
third-party sites on behalf of Cisco), attending trade events, and
Cisco office entry, unless otherwise prohibited by applicable law,
and in countries where COVID-19 vaccination is legally required.
The company will consider legally required
accommodations/exceptions for medical, religious, and other reasons
as per the requirements of the role and in accordance with
applicable law. Additional information will be provided to
candidates about the requirements and accommodation process at the
offer time based on region.
Keywords: Cisco, San Jose , Engineering Product Manager Buying Programs 1383666, Executive , San Jose, California
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