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Engineering Product Manager Buying Programs 1383666

Company: Cisco
Location: San Jose
Posted on: November 24, 2022

Job Description:

What You'll Do

As an Engineering Product Manager, you will design and support high value software buying programs. Cisco's Commercial Offers and Licensing Experience (COLx), is transforming Cisco's software and solutions business by driving new offers, solutions, buying programs, companywide policies, and business capabilities for use across all Cisco product lines and markets.

In this position, you will be part of a diverse team that is helping to transform Cisco to a more software-centric company. You will work with a multitude of organizations giving you a wide breadth of all that Cisco has to offer. You will partner with senior leaders within COLx and across Cisco on overall strategy and work closely with Cisco policy management, software sales, finance and market analysis teams. You will also have the opportunity to contribute to and influence internal and external communications and strategic change management. You will also ensure corporate established policies and processes are followed, establishing new processes and policies where needed.

Who You'll Work With

The Buying Program team within COLx designs and supports high value software buying programs that are highly transformational and are driving increased value into Cisco's long term customer relationships. In support of our programs, the team establishes strategy, policy, process design and defines business requirements for the enterprise Software buying programs. The team is also helping to drive change within Cisco across all aspects of the offer lifecycle including purchasing, fulfillment, accounting, sales, compensation, development, and other customer lifecycle activities. A standardized and evolving monetization framework underpins this work with other COLx teams that work closely with the separate Cisco Business Entities to align their product offers, services, pricing, the corporate policy team, IT, Operations, Legal and Tax organizations across the company.

Who You Are

Day to day, you will scale customer and channel pre-/post-sales process and improve overall program experience of Cisco's Buying programs : Service Provider Networking Agreement, Managed Services Enterprise Agreement and Managed Service Licensing Agreement monetization platforms. A key responsibility will be to drive program process and tool requirements to improve the end to end customer experience. Through your understanding and support of the product offer structure, pricing, monetization model and global deployment approach, you will work across organizations to scale consumption, True-up and True Forward process across relevant pricing quoting and bookings systems, defining any new policies, processes or business requirements needing implementation as part of this process.

By defining and building out the support fulfillment and entitlement strategy for Buying Programs, you will partner across the customer experience, global channel, sales and other relevant organizations to support definition of the process and structure of the various product and program ordering guides and sales materials for the Buying Program. Other duties include all other parts of offer or solution lifecycle including in term changes and periodic adjustments in term offer evolution, end of term management and underlying product or service end of life management. Working with Cisco enablement teams to support as needed the sales operations, marketing and partner functions to ensure ops processes are understood will ensure the processes align appropriately to all phases of the sales, marketing and partner management lifecycles. Offer management will work with you and the compensation organization to ensure that sales strategy and sales compensation are supported by post sales data and metrics. Minimum requirements include :

  • Experience with Buying program strategy & design and roadmap management
  • Translating design to business requirements, policy definition and lifecycle operations
  • Deep knowledge of software business dynamics & software buying models
  • Conjoint exercises & value parity analysis & Agile operations process
  • Experience with collecting structured, global customer & partner feedback
  • Experience with Product/offer enablement into sales GTM models & process
  • Prior Cisco experience
    Why Cisco?

    #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.

    We adopt digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!

    But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

    Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

    So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

    Cisco offers an outstanding employee benefits package including to health insurance (health, dental, vision), 401k matching of 4.5% annually, almost 9 weeks of paid time away including 20 days PTO, 10 days for volunteering, your birthday, 10 holidays and Cisco Day For Me scheduled wellness days.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Cisco COVID-19 Vaccination Requirements
    The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.

Keywords: Cisco, San Jose , Engineering Product Manager Buying Programs 1383666, Executive , San Jose, California

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