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Sr. Director of Product Management and Regulatory Alignment - Telecommute

Company: UnitedHealth Group
Location: San Jose
Posted on: September 23, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Individual and Family Plans is a fast-growing business within UnitedHealthcare. The Senior Director of Product Management and Regulatory Alignment is responsible for leading the design, build and regulatory compliance of an expanding portfolio of consumer benefit plans across 20+ states serving a diverse set of members and state and federal partners.

The Senior Director of Product Management and Regulatory Alignment will oversee a team of Product Directors and Managers responsible for tailoring national strategies to meet the unique needs of each market, ensuring compliance with all requirements, and managing each local product portfolio from development and filing through implementation. This includes managing all relevant federal and state requirements, conducting market-level competitive research, tailoring national product strategies to meet local requirements and the competitive landscape, developing localized plan designs, conducting filings, communicating the value proposition, developing accurate required member materials (e.g., COCs and SBCs) and ongoing monitoring and refinement of the portfolio.

The Senior Director of Product Management and Regulatory Alignment acts as a key business partner working with leaders across many teams to design and bring the products to life. This person will leverage strong leadership skills to foster a culture of collaboration, strategic and operational excellence, and continuous improvement. This leader will play a key role in driving our membership, Net Promoter Score (NPS) and financial goals across the business.

You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Lead the Individual and Family Plans Product Management & Regulatory Alignment team directly managing the successful development and execution of annual product strategies across all markets.
  • Own subject matter expertise in federal and state Individual / Exchange-related requirements, drawing from lessons learned from existing members, competitors, industry dynamics, regulatory partners, and other UHC lines of business.
  • Work closely with multiple functional teams including legal / regulatory, actuarial, clinical, network, and local markets to leverage data to design and continuously improve products to meet member needs and provide competitive advantage to achieve our membership and financial goals.
  • Build on product management infrastructure, processes, and automation to ensure products are filed with 100% accuracy and compliance and are successfully handed off to all cross-functional downstream partners.
  • Demonstrate systems thinking to readily identify downstream impacts of decisions, collaborate across entire business, and proactively develop alternatives based on impacts to member experience, financial performance, or operational execution.
  • Drive accurate and compliant required member materials such as Certificates of Coverage (COCs), Summary of Benefits and Coverage (SBCs), Uniform Modification letters, etc.
  • Champion large-scale, strategic cross-functional projects to increase efficiency and support continued scale.
  • Establish and manage relationships with leaders across the business to support broader business strategy and meet local competitive positioning and membership goals.

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Bachelor's Degree or equivalent working experience
    • 7+ years of experience in benefit design and operations
    • 5+ years of experience in analytics driven and fact-based decision making
    • 5+ years of experience leading product teams
    • Experience working collaboratively across multiple functional areas (network, actuarial, legal, clinical, etc.) and fostering teamwork
    • Experience leading complex initiatives in an ambiguous environment with rapidly changing priorities
    • Advanced knowledge of healthcare
    • Significant experience with the Patient Protection and Affordable Care Act
    • Detailed knowledge of the Individual market segments and regulatory requirements
    • Advanced proficiency with MS Word, PowerPoint, and Excel
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

      Preferred Qualifications:

      • MBA
      • Experience in a start-up or growth business
      • Experience interacting and effectively communicating with executive leadership (written, oral, and presentation skills)
      • Demonstrated ability to work productively and proactively in a dynamic, fast paced, changing environment
      • Strategic thinker, able to quickly grasp complex issues and develop creative solutions to complex problems
      • Able to balance strategic thinking with the urgency to drive work forward
      • Team player with strong ability to form working professional relationships with other disciplines
      • Ability to synthesize detailed information and data to create thoughtful recommendations

        To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

        Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

        All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

        Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado/Connecticut/Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, San Jose , Sr. Director of Product Management and Regulatory Alignment - Telecommute, Executive , San Jose, California

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