Senior Customer Program Manager

Company: NXP Semiconductors
Location: San Jose
Posted on: September 23, 2022

Job Description:

Senior Principal Customer Program ManagerPosition OverviewThe position has end to end SW program management responsibility for NFC, Secure Element (SE) combo chips for mobile devices. This covers responsibility from definition and delivery to customers.Specific Responsibilities

• Act as the key interface to the customer. Able to engage with customer's engineers and management
• Ensure requirements, change requests and problem reports are analyzed, feedback provided, features planned for and delivered as promised.
• Drive program execution across the organization. Set priorities as required.
• Create and share objective data-based reports for customer and internal stakeholders.Qualifications and ExperienceEducation: A bachelor's degree is expected. A master's is preferred. Typical candidates would have specialized in Electrical / Electronics / Computer EngineeringExperience: A successful candidate will have 10 years of experience in the semiconductor industry with a strong track record of driving embedded software projects and system solutions. This person will have spent good portion of this time as Program Manager for complex projects, interacting with customers and product management.This person will have subject matter expertise in the application, technology, development life-cycle and overall product planning of embedded and host / system SW.Requirements
  • Strong analytical skills
  • Business fluency in English
  • Project management / business development / direct customer management
  • Experienced Manager with proactive and solution oriented approach
  • Excellent communication and leadership skills
  • Strong social competence and ability to work across and integrate multi-cultural / multi-geographical teamsCore CompetenciesProgram Manage Complex, Fast-Paced Development ProjectsThis person will be a technically gifted program manager. The right person will know how to listen to customer's needs throughout the process in order to deliver the highest quality product. We seek someone who has the ability to lead with a sense of urgency.Effective Leadership in a Matrixed OrganizationThis role utilizes engineering talent in a matrixed organization. The right person knows how to effectively manage this type of group in order to deliver a quality product. Additionally, this person can collaborate with other groups in the company to leverage NXP's status as a leader in NFC and SE.Results-Driven Team PlayerWe are looking for someone with a passion and commitment to make NXP the trusted resource to our customers. The right candidate doesn't shirk from risks or challenges, is tenacious and can capably navigate through any organizational, operational and strategic issues with credibility and persuasiveness.NXPis an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

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