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Clinical Program Manager - Santa Clara County (San Jose)

Company: First Place for yout
Location: San Jose
Posted on: June 26, 2022

Job Description:

Are you ready to make an impact? Join a diverse, mission-driven team working in five San Francisco Bay Area counties, Los Angeles, and Jackson, Mississippi, to put success within reach for transition-age foster youth.Our team shows up every day ready to make a difference in the lives of young people who've grown up in foster care. We believe in the limitless potential of all people, and we're working to remove the individual and systemic barriers that stand between foster youth and their goals. Our innovative approach blends cutting-edge data science, individualized, youth-driven supports, and strategic partnerships with providers, stakeholders, and policymakers to drive lasting change at all levels.First Place for Youth believes our shared purpose, More is Possible, is a call to action for diversity, equity, and inclusion throughout our policy and practice network. We are committed to becoming a more inclusive multicultural organization that prioritizes the belonging and quality of life of all our program participants and staff members.Some of the great Benefits of working at First Place for Youth: Competitive Compensation Comprehensive benefits package, including 90% paid premium for medical and well as 70 % paid premiums for dependents. 15 vacation days ,12 sick days 14 holidays and 2 floating days per year 401k retirement plan with 4% employer match after 1 year of service Employer-paid Employee Assistance programs and Life Insurance Excellent clinical training, individual and group supervision, and assistance towards licensure. Opportunities to develop specialized skills, including clinical supervision and evidence-based practices Annual performance evaluations provide the potential for a salary increase each year JOB SUMMARY: The Clinical/County Manager is an energetic, collaborative and results-oriented leader who will supervise Master's level social work and multi-disciplinary case management staff and manage overall operations of an integrated services program including housing, employment and education, My First Place, for 18-24-year-old transition-age foster and former foster youth. The Manager provides leadership to a staff team of 7 professionals and additional support staff ensuring effective, accurate program implementation, excellence in participant care, adherence to First Place for Youth policies, and efficient operations. The Manager is responsible to monitor outcomes toward achieving program and individual youth outcomes. The Manager participates on the middle management team and is responsible to coordinate with other agency departments, hire and evaluate staff teams, develop resources and implement training to ensure a well-trained high functioning team, and to provide direct oversight of all aspects of program to ensure quality and compliance. The Clinical/County Manager reports to the Regional Director of Programs. This position requires a clinical professional whose passion for First Place's vision is matched with energetic leadership, sound judgment in the face of complex challenges, and a proven track record of successfully managing direct-service teams.Essential Duties and Responsibilites include the following. Other duties may be assigned.Program Staff Supervision Hire, train, develop and supervise a multi-disciplinary team of social work and case management staff including Youth Advocates/Social Workers and Employment and Education Specialists. Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement. Facilitate regular weekly program staff meetings. Conduct annual reviews of direct reports.Ensure fidelity to program model through weekly individual supervision with each staff person including routine field observations of staff. Lead or co-lead a supervision group for staff working toward licensure, as assigned. Monitor staff effectiveness and support professional growth through review of outcome and practice data.Provide training and consultation grounded in evidence-based practice and First Place for Youth guiding principles including but not limited to trauma-informed care, positive youth development, motivational interviewing. With management team, implement, train, and coach staff in best practice strategies. Ensure quality of services and accuracy and timeliness of all aspects of participant records including timely submission of all utilization, fidelity and outcome data. Participate in meetings to review participant progress and utilize data to evaluate progress and consider strategies to recalibrate intervention to ensure success. Include development of team-based strategies and excellent collaboration among team members.Ensure that all My First Place staff are aligned with mission, values, and goals of First Place, capable of acting as ambassadors for the agency at all times, and focused on achieving outcomes, including integrated use of data and evaluative feedback. May provide direct intervention as needed including consultative support, crisis intervention, participation in or facilitation of meetings with youth, county workers, and others, conflict mediation. Program Operations Oversee day-to-day operations and effective functioning of assigned team; track outcomes, manage budget and grants, implement case plans, contribute to and ensure compliance with program policy and ensure retention of youth in housing. Provide leadership and guidance to staff on all components and processes of First Place for Youth program with particular emphasis on assigned program. As assigned, implement intake and referral system to ensure full census, low vacancy, and retention of youth in program. Effectively manage team to ensure baseline assessments and summaries are timely and accurate. Develop and maintain effective working relationships with community partners including County Social Work and Probation staff and supervisors.Participate in the implementation of First Place's outreach and marketing strategy to promote referrals, education about services, and utilization of First Place programming and services as assigned.Champion Continuous Quality Improvement and participate on other committees as assigned.Leadership and Cross-Functional CollaborationWork closely with the Director of Programs and the Management Team to provide leadership to the organization's programs. Support on-going development and evaluation of highly effective programs and organizational systems. Collaborate to ensure that housing and support services are being effectively and cohesively delivered to all youth in the region. Contribute to the development of and ensure adherence to aggressive, measurable, and strategic operational and performance goals for each program. Actively participate in regularly scheduled Managers meetings, agency staff meetings, and individual supervision with the Regional Director of Programs. Provide strategic direction to First Place's programs, utilizing data from assessments, reports and evaluations to recommend improvements to the program and interventions employed with youth participants. Incorporate performance management best practices in the management and delivery of services to improve retention and increase outcomes.Ensure efficient and reliable program operations through compliance with First Place policies and protocols and all regulatory requirements. Work with referral agencies, community resource organizations and First Place staff to develop creative ways for participants to practice and strengthen their independent living skills. Work collaboratively with the Housing Manager to ensure cohesive delivery of property management services according to First Place policies and guidelines.Provide local leadership including ensuring safe office environment. Liaise with Finance, Housing, Compliance, Talent, Development and other departments to achieve effective, efficient program.Professionally and effectively represent the agency as needed at regularly scheduled meetings with collaborative partners, and at other meetings as deemed important to the advancement of First Place's mission and goals. Other duties as needed and assigned. Qualifications and Position Competencies:A Master's Degree in: Social work or social welfare; Marriage, family, and child counseling; Child psychology, child development; Counseling psychology, social psychology; Clinical psychology or Educational psychology; Education with a counseling emphasis; or Equivalent Master's Degree in human services or behavioral science degree as determined by the licensing agency. Three years of full-time social work or casework employment in the field of family or child welfare services required. LCSW or MFT with two years post licensure experience preferredPrior supervisorial experience a plus. DIRECT SERVICE EXPERIENCE - at least 5 years' experience working with underserved and disadvantaged youth, preferably current and former foster youth.Knowledge of which local community referral resources will best meet the needs of youth in the My First Place program. PEOPLE, PROJECT, AND PROGRAM MANAGEMENT SKILLS - Exemplary people management skills, and effective team leadership skills. Cross-functional collaborative capacity. Ability to either take direction or work independently as the situation requires. Strong supervisory skills and proven success supporting staff development and empowerment. FIELD KNOWLEDGE - Understanding of social service systems, with particular emphasis on the foster care system and services for young adults and young parents.LEADERSHIP - Flexible, energetic, and outcomes-oriented self-starter who brings a creative approach to solving problems. Cultural competencies - Model a responsibility to self-awareness and awareness of others to recognize that individuals bring unique backgrounds, beliefs, values, and world-views. View racial and cultural differences as assets to the organization.Diversity, Equity, and Inclusion - Committed to First Place for Youth's dedication to thread accountability across all efforts to support and sustain a racially equitable organization. Demonstrate a passion of advancing organizational DEI objectives and influencing others to approach all work with an equity lens. Promote processes and communication that encourage organizational cultural competence and inclusion.AVAILABILITY for some evening and weekend work and for travel as PI183255913

Keywords: First Place for yout, San Jose , Clinical Program Manager - Santa Clara County (San Jose), Executive , San Jose, California

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