Director of DevOps

Company: Bigfoot Biomedical
Location: San Jose
Posted on: June 25, 2022

Job Description:

The Director of DevOps will be a versatile, product delivery expert focused on architecting, developing, deploying, and maintaining product and supporting infrastructures on AWS. You will also lead production support engineering for the Bigfoot Unity system and associated applications and will partner closely with business, engineering and IT leaders.In this role, you will drive teams to engineer the Bigfoot Cloud Platform services based on the platform and enterprise architecture roadmap. Reporting to the VP of Development, you will be responsible for providing technical leadership and guidance to a cross-functional team of engineers in the areas of Infrastructure Engineering, DevOps and production support.Essential Duties and Responsibilities:

• Build and manage infrastructure services on public and private clouds.
• Build and deploy applications using Containers, Kubernetes and server-less technologies.
• Lead team of DevOPS and Production Support engineers.
• Build and manage CI/CD pipelines for applications hosted on cloud infrastructure.
• Provide quality and timely resolution of application defects/ problems & enhancement requests through the management of the application development lifecycle.
• Define and communicate key performance indicators (KPIs), policies, and process changes for IT to ensure service quality business expectations are met.
• Create metrics, reports, and dashboards, and review with teams and management to analyze status, trends, areas of strength, and opportunities for improvement.
• Work with operations, customer service, and care managers teams to resolve issues and find solutions.
• Work with multiple vendors/partners to deliver existing services against Key Performance Indicators and identifying new / rationalizing existing services.
• Coordinate and perform root-cause investigations
• Guide the team through and coach on decision making practices, such as trade-off matrices
• Define and support non-functional requirements, such as Manufacturability, serviceability, cost, reliability
• Hire, Coach and mentor a team of DevOps engineers and subject matter experts (SME) for achieving operational excellence
• Integrate and partner with other cross-functional engineering teams to increase output and efficiency across the entire engineering organizationExperience Requirements:
  • 12+ years of experience, and a demonstrated track record in software development, enterprise Cloud Infrastructure Services and application support engineering.
  • 8+ years of experience in leading teams of DevOPS and production engineers.
  • 10+ years of experience in architecting, design and planning AWS Cloud Services platform
  • 7+ years of software development or application engineering in languages such as Python or Ruby or Go.
  • Experience with Infrastructure as Code, using CloudFormation, Terraform, or other tools.
  • Experience with architecting and automating cloud native technologies, deploying applications, and provisioning infrastructure.
  • Deep understanding of PaaS and SaaS ecosystem.
  • Experience analyzing workflows, delegating roles, implementing, and tracking complex SaaS/Managed Hosting Projects.
  • Architectural experience with microservices and distributed applications, such as containers, Kubernetes, and/or serverless technology.
  • Experience building applications using Containers, Kubernetes and serverless technologies.
  • Experience architecting highly available systems that utilize load balancing and horizontal scalability.
  • Experience with Configuration Management platforms (e.g., Chef, Puppet, Salt, or Ansible).
  • Experience building and running applications using cloud native services (ECS, EKS, Athena, Lambda, Redshift, EC2, S3 etc.) .
  • Experience monitoring/Audit and Compliance of Public Cloud Hosting platform.
  • Experience implementing the Security strategy, governance, compliance and risk management public cloud architecture.Other desired characteristics:
    • Lean / Agile attitude
    • Medical Device industry experience
    • Proactive and results-oriented
    • Self-starter will lead project initiative
    • Team player/builder; possess a "can-do" attitude
    • Strong technical and leadership skills: decisive, determined, strategic, and able to lead, motivate, and inspire others.Education Requirements:
      • MS in systems, computer science, electrical or mechanical engineering discipline with advanced technical degree or equivalent experience.

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