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Director of Product Management

Company: PayPal, Inc.
Location: San Jose
Posted on: May 15, 2022

Job Description:

Director of Product Management in San Jose, California, United States of America at PayPal Job DescriptionAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Braintree lets you move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you're probably using our product. It sounds complex (and it is), but we make it so simple you can't tell we're there.We solve world-scale problems and provide opportunities to match. We build diverse teams that recognize our strengths and allow us to work on our weaknesses. You bring skills and a relentless focus on the customer, and we'll provide the support you need to do the best work of your life.

Braintree has experienced explosive growth over the past few years and as its customers have grown and expanded, so to have the complexities and interdependencies of Braintree's product portfolio. As a result we are seeking a seasoned Product Management leader to deliver on our major, multi-disciplinary, global technology efforts.

This individual must also have a strong business orientation and ability to communicate with both technical and non-technical teams. He/She will possess a proven ability to work with existing applications and processes and successfully migrate or interface those with newer technologies.

Reporting directly to the Head of Product Management, this role will have the additional responsibilities:

Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.
Design and staff a world-class organization leveraging both internal and external candidates required to execute a successful TPM strategy
Provide go to market plans for major Braintree/Paypal initiatives and product offering that ensures measurability, ongoing sustainability and rapid growth
Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for major cross functional product and infrastructure build out programs.
Develop trusted relationships with key technology and functional leaders & stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program.
Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues.
Utilize internal tools and iterative mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and learning; promotes continuous improvement.
Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives.
Drive for clarity to keep teams moving forward.
Provide "go to" leadership, transparency and visibility to the entire organization.
Success in this role comes from strong product leadership and delivery at the intersection of the Team, Product & Business

What we look for in you:

Technical Acumen

10+ years of strong product management experience with at least 5 years in in execution of tech related projects preferably in an agile software development environment.
Experience as a Product Manager and/or product management is mandatory.
Thorough understanding of technologies and products required to bring payments solutions to market at scale and globally
Proven track record of getting things done and done well with lots of examples of projects you've spearheaded.
Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
Thorough understanding of product development processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using iterative methodologies.
Excellent analytical and problem solving skills with a history of hands-on, detail orientation.
A service oriented attitude of "Customer First", curiosity in all things, and a hunger for knowledge.
Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
Ability to successfully collaborate with multiple technical functions in the areas of infrastructure, account management, software engineering and customer support.
Business Acumen

Outstanding communication skills, permitting complex technical matters to be understood by business professionals
Balances technical and commercial acumen; able to communicate "what is possible" and what will have the biggest impact on the business
Able to understand the direction of commerce experiences online and offline and define a product direction to maximize for impact on Braintree's goals
Able to define key OKRs and use metrics to drive performance and provide data in support of key decisions
Stays abreast of key competitor actions and their implications or threats to the business

Executing for Results

Balances urgent and effective action, commitment to excellence, and taking initiative to resolve problems; holds internal stakeholders accountable where appropriate
Able to demonstrate examples of strategic enterprise-wide solutions that were conceptualized & rolled out across a division/enterprise
Able to manage product delivery across multiple product development teams to ensure all short-term(tactical) and long term (strategic) plans stay on track
Drive a culture of agile and outcome driven product management
Leading Teams

Ability to lead people and build teams for excellence in product management and delivery.
Defines and translates a vision into actionable plans
Build and lead a team of stellar product managers
Building Relationships and Using Influence

Ability to influence and achieve alignment across a range of different opinions and interests
Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner
Develops loyalty and commitment in others by articulating an appealing vision for the future, communicating high expectations, developing and mentoring direct reports, and setting an example in one's own behavior

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are:
Click Here to learn more about our culture and community.
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

R0088030 Together, we'll build a world of
economic opportunity.Grow your career with us. Please access our internal career opportunities while connected to our corporate network.Questions about a position or an application?
We have answers to the most commonly asked questions.

Keywords: PayPal, Inc., San Jose , Director of Product Management, Executive , San Jose, California

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