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Product Manager

Company: Sigmaways Inc
Location: San Jose
Posted on: January 16, 2022

Job Description:

The Role :
As the Senior Product and Business Strategy Manager of C2C Selling, you will be shaping the customer value proposition and ensuring execution by owning initiatives that improve the experiences for our North American consumer sellers. You will be responsible for creating listing propositions for consumer sellers in our key-focused verticals. You will use analytics and research to build a deep understanding of C2C seller needs and turn these insights into roadmaps and actions. You will work across multiple product areas including listing, post-listing, payments, communications, risk, and trust, as well as with our category business units, monetization, customer support, and operations teams to bring the right experiences to life. You will own the creation and execution of the go-to-market strategy to ensure adoption and measure success.
What You'll Do

  • Strategy Definition and Prioritization: Identify and address seller needs and improvement opportunities.
  • Understand strategic and competitive positioning to develop business cases, drive continuous improvement, and define product vision that meets the needs of the C2C Seller
  • Benefit Quantification: Build the case for change using seller data, analysis of financial and operational metrics, and competitive benchmarking
  • Roadmap Ownership: Develop and drive roadmaps across product, marketing, and operations to deliver the capabilities our C2C Sellers need most.
  • Go to Market Strategy: Build and drive a go-to-market strategy in conjunction with Marketing, PR, Ops, and Legal teams.
  • Cross-functional Leadership: Collaborate with partners, aligning to shared strategies and goals, championing seller experiences, and innovating across teams
  • Results and Accountability: Define key performance indicators, design experimentation structure, and measure results. Own reporting of initiatives to leadership.
  • Proven track record leading multiple priorities simultaneously with minimum guidance
  • Ability to think end-to-end across customer and business touchpoints
  • Structured thinker that can break down ambiguous problems into executable solutions
  • Strong interest and understanding of internet and e-commerce business. Marketplace experience is a plus.
  • Understand the importance of design and research and how both fit into building new processes and deploying new technologies.
    Minimum Qualifications
    • BA/BS degree, with 8+ years of relevant eCommerce experience, e.g., Seller Experience, Product Management, Product Operations, Product Strategy, Defect Reduction, Management Consulting.
    • Prior experience owning end-to-end eCommerce experiences, and using measures like NPS, conversion funnels, and financial results.
    • Proven experience leading the delivery of strategies from roadmap to delivery in a highly collaborative culture.
    • Experience in Agile Product Management.
    • Solid understanding of technical solutions used in marketplaces and e-commerce platforms and familiarity with system architecture and APIs.
    • Creative problem-solving skills.

Keywords: Sigmaways Inc, San Jose , Product Manager, Executive , San Jose, California

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