Project Manager II
Company: UST
Location: San Jose
Posted on: April 10, 2021
Job Description:
Role Proficiency: Perform end-to-end management of a single or
portfolio of projects with TCV 500K - $1Mn in deliverables based or
outcome-based model by delivering the agreed scope within the
agreed timelines and cost. Fully ensuring the success and
acceptance criteria of the project are met and customer
satisfaction is enhanced.
Outcomes:
- Identify key stakeholders to ensure establishing and
maintaining positive business relationships among stakeholders
(internal or external)
- Maintain regular communication with customer / partner /
supplier; addressing needs through empathy with their
environment
- Define activities responsibilities critical milestones
resources skills needs interfaces and budget. Optimize costs and
time utilization minimise waste and deliver projects on time and
budget as per the contract and agreed scope with a high quality
result.
- Anticipate all possible risks and manage them by applying the
suitable risk management strategy; developing contingency
plans.
- Define and implement the governance model as per the project
needs
- Plan and implement metrics driven management model and
quantitatively assess the project health
- Orchestrate projects to develop or implement new internal or
externally defined processes to meet identified business
needs.
- Effective implementation of software delivery methodologies and
instil customer's confidence
- Build manage and nurture high performing teams providing
individual and team mentoring ensuring high levels of team
engagement and developing capabilities within team ensuring
seamless communication and resolving conflicts
- Adopt and build software engineering best practices which can
be leveraged by other teams
Measures of Outcomes:
- Sprint velocity/team productivity
- Planned schedule vs actual
- Planned effort vs actual
- Planned cost vs actual
- Retention
- Requirement stability and effectiveness of scope change
management
- Product quality (rework effort defect density defect leakage in
various phases and number of rejected defects)
- Risk management index
- Adoption of reusable components and artefacts
- Customer satisfaction
- Team satisfaction
Outputs Expected: Scope Management :
- Conduct requirements analysis requirements elicitation scope
control and scope prioritization based on customer needs and scope
change management
- Drive the creation of common standards such as design documents
traceability matrix bridge documents analysis methodologies and
solution artefacts
- Partner with the customer to define their requirements / elicit
requirements from solution envisioning workshop
- Manage customers expectations by pre- planning deliverables
like wireframes prototypes demos MVPs etc
- Conduct impact analysis of any scope changes across phases and
negotiate with the customer for scope prioritization
Estimation and Resource Planning:
- Consolidate estimates at a solution level evaluate risks and
validate estimates from a technical standpoint assumptions and
defining scope and boundaries
- Review validate and negotiate estimates across service
lines
- Conduct resource planning (pyramid people development) at a
project level based on project requirements
- Conduct impact analysis for changes and analyze corresponding
impact to overall estimates and resource loading
- Identify the different roles and skills for each role
considering the constraints pre-requisites and other project
specific KPIs
Project/ Schedule Management:
- Identify and plan the end-end activities required to meet the
project acceptance criteria
- Plan and manage multiple small/ medium size projects/ modules
as defined within UST
- Identify risks and mitigation strategies and implement the same
to manage simple small or medium size projects/ modules
- Anticipate items that cause schedule delays schedule
dependencies and manage them following the proper risk management
plan
- Identify options to fast track the schedule and plans to
implement the same
- Estimate the work plan and track the activities closely and
report the progress on a regular basis
Risk/Issue management:
- Proactively identify any dependencies that might impact the
project KPIs facilitate agreement with dependency owners and
closely track them on the plan
- Identify and closely track the risks in the project and follow
escalation path
- Document the risks and issues in the project communicate them
to all relevant stakeholders and closely track the impact
Stakeholder Management:
- Identify the internal and external stakeholders on the
project
- Define the RACIA chart and communicate the
roles/responsibilities to the stakeholders
- Define the communication plan and implement the same
- Ensures that stakeholder needs concerns or complaints are
understood and addressed
Test and Defect Management :
- Ensure the test approach is defined and agreed for the
project
- Support system integration testing (functional /
technical)
- Review/mentor team during test execution
- Support defining the test strategy and scenarios
- Understand the business impact of defects
- Prioritize the defects based on their criticality and
severity
- Participate in defect triage meetings
- Identify and analyse root cause of defects
- Interpret the results
Configuration Management:
- Ensure and drive the process within the scope of the
project
- Provide information / articulate / demonstrate work during
configuration audits and implement corrective action
Software Development Process Tools & Techniques:
- Define/adopt the right tooling strategy for the project
- Independently guide the team to develop efficient and
high-quality work products
- Meet project goals ensure process compliance and mentor the
team
Governance:
- Create continuous quality improvement plan
- Define QA processes / plan
- Tailor organization's quality guidelines and benchmarks to meet
specific project quality requirements and processes
- Identify root causes and implement necessary
preventive/corrective actions to proactively address challenges
that might impact project KPIs
Domain / Industry Knowledge:
- Guide team members to conduct research to keep abreast of the
key business environment and competitive landscape
- Understand how the proposed solution meets client
requirements
- Identify the key industry parameters to achieve market
sensing
Technology Concepts:
- Understand customer's technology landscape
- Map business requirements to technology requirements
- Set expectations with the customer
- Leverage that knowledge in day-to-day work or upgrading skills
of the team
- Provide inputs on potential areas of opportunity for UST
Profitability Management:
- Analyse profitability for project
- Create profitability sheet based on resource plan
- Modify parameters in the profitability sheet and identify
impact on margins
- Carry out basic deal pricing
- Apply project principles for improving the project
profitability
Pricing & Licensing Models:
- Define the pricing models for medium complex projects
- Conduct estimation for complex projects viz. FP / value-based
pricing etc.
- Understand pricing strategies and business models of relevant
products solutions or associated services
- Review simple proposals
Knowledge Management (KM):
- Establish a KM plan and platform that can be leveraged by new
joiners to the project
- Establish a platform to enable knowledge sharing among the
project team members
- Ensure that the learnings from the project are contributed to
the KM repository
- Ensure that the organization level KM Platforms (platform and
content) is enabled for consumption by the project
Account Management Processes and Tools:
- Comply with account management activities and drive towards the
account management KPIs relevant for the project
- Ability to write contracts in a language mitigating potential
risks.
- Collaborate with other projects and enabling functions to
deliver value to UST and to the customer in terms of ideas
automation etc
Solution Structuring:
- Present the proposed solution to the customer highlighting the
solution benefits and road map to achieve
- Understand the end in mind and define Win Themes. Carve out
simple solution / POC to build confidence in the solution
- Review the proposal for completeness
Self-Development and Organizational initiatives:
- Review other project artefacts with health assessment
- Actively participate in forums like PM forums and share best
practices and learnings from own projects
- Adopt learnings and reusable methodologies/tools from other
projects to improve productivity and quality
- Constantly enhance knowledge and implement the same to leverage
the best software engineering methodologies concepts automation
etc
Team Development:
- Implement a framework to assess the skill level of the team and
work with the team to define a skill enhancement plan
- Nurture the innovation potential within the team and harness it
to positively impact the project outcomes
- Provide feedback and enable the team to perform independently
and grow ..... click apply for full job details
Keywords: UST, San Jose , Project Manager II, Executive , San Jose, California
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