Director, Command Center
Company: Support Revolution
Location: San Jose
Posted on: April 8, 2021
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Job Description:
-- Job Summary: Supermicro is looking for a well-rounded director
to lead and oversee the command center function. In this role, you
will be responsible managing a team to address clients' questions
and inquiries via online portal, perform supervisory role and
ensure customer's requests are well-addressed by the team in
timely. Additionally, you will also be required to partner with
product management team on the technical training, ensure the
customer-facing team are equipped to answer both technical and none
technical questions regarding product, solution, and services. This
role will be based in the headquarters located in San Jose, CA.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other
duties may also be assigned):
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job:
--- Able to sit for long periods of time.
--- Able to input data into a computer and work with a computer
screen for long periods of time.
--- Occasional bending and standing.
--- Standing, walking, sitting, talking/listening, crouching or
crawling, reaching with hands and arms.
--- Lift, carry, push and pull up to 15 pounds.
Work Environment:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job:
--- Primarily works indoors in an office setting with controlled
climate conditions
--- May be susceptible to outdoor weather conditions (i.e., cold,
heat, rain, and/or wind)
EEO Statement Supermicro is an Equal Opportunity Employer and
embraces diversity in our employee population. It is the policy of
Supermicro to provide equal opportunity to all qualified applicants
and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability,
protected veteran status or special disabled veteran, marital
status, pregnancy, genetic information, or any other legally
protected status. Apply now --
Keywords: Support Revolution, San Jose , Director, Command Center, Executive , San Jose, California
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