Consumer Communications Manager
Company: PayPal, Inc.
Location: San Jose
Posted on: April 6, 2021
Who we are Fueled by a fundamental belief that having access to
financial services creates opportunity, PayPal (NASDAQ: PYPL) is
committed to democratizing financial services and empowering people
and businesses to join and thrive in the global economy. Our open
digital payments platform gives PayPal's 375 million active account
holders the confidence to connect and transact in new and powerful
ways, whether they are online, on a mobile device, in an app, or in
person. Through a combination of technological innovation and
strategic partnerships, PayPal creates better ways to manage and
move money, and offers choice and flexibility when sending
payments, paying or getting paid. Available in more than 200
markets around the world, the PayPal platform, including Braintree,
Venmo and Xoom, enables consumers and merchants to receive money in
more than 100 currencies, withdraw funds in 56 currencies and hold
balances in their PayPal accounts in 25 currencies. When applying
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Job Description Summary:At PayPal, we're creating products that
connect the world and empower people through payments. We are in
the greatest period of change and transformation in the history of
money and financial services. Everything about how commerce works
is changing - how people shop; how merchants sell to consumers; how
people engage with mobile; how people interact with financial
institutions; how people give; the very nature of money itself. Our
team is reimagining every one of these things each day on a global
scale. If you're ready to shape the future of money, join the team
at PayPal. We are proud to work here. You will be too.
As part of the Corporate Affairs team, PayPal's Consumer
Communications team is responsible for sharing the company's
compelling story and educating stakeholder groups including,
consumers, media, influencers and analysts on how PayPal products
can help them in their daily life as they manage and move money
personally or professionally.
This role is part of the Consumer PR/Communications team and will
support communications activities for PayPal's Social Innovation,
Giving Platform (product) and Cause marketing teams. The Consumer
PR Manager will be responsible for developing and executing
communications activities that drive PayPal's narrative around
empowering communities for good and helping our customers achieve
financial wellness. Among other responsibilities, this role will
also work closely with the PayPal Giving Fund, which helps people
support their favorite charities. The Consumer PR manager will be
charged with managing foundational activities instrumental to the
team's success, including preparation and coordination of
communications plans and tactics for product launches and
campaigns. This individual will join a dynamic team that operates
in a fast-paced environment. The successful candidate will
collaborate with other staff on a daily basis, including multiple
team members across Communications.Job Description:
Responsibilities to Include:
- Lead the development and execution of strategic consumer PR
campaigns and product launches, including owned content, messaging,
media strategy, third-party research, images, demos, toolkits,
recaps and measurement.
- Build and maintain relationships with key media and influencer
contacts including journalists, bloggers and influencers spanning
philanthropic, consumer, business, personal finance, and technology
- Identify media, story and influencer opportunities that can
extend our financial wellness and empowering communities'
- Responsible for communications activities related to the PayPal
- Build and maintain relationships with key business partners
across Social Innovation, Giving Platform (product), marketing,
corporate affairs, and external agencies.
- Develop a wide-range of communications materials including
messaging, audience-first content, communications plans, blog
posts, reactive statements, presentations, briefing materials and
- Support day-to-day media inquiries and briefings.Job
- Six+ years public relations/communications experience - strong
project management skills desired. 2-4 years of agency experience a
- Strong organizational skills - can manage day-to-day tactics
and drive projects to desired end-results within deadlines.
- Strong communications skills, including writing, verbal and
- Background working in the giving, cause, or charity space.
- Background working with product teams.
- Strong background working on influencer strategies.
- Relationships with consumer, business and technology
- Ability to help build/deliver communications programs that
align with PayPal's strategic business priorities.
- A deep understanding of social media best practices, platforms
and measurement. Previous experience working with social media
measurement tools at or for an established global brand a
- Attention to detail - even in fast-paced environments.
- A team player with a positive attitude and strong interpersonal
skills to collaborate with multiple stakeholders - this position
will work with multiple departments and functions throughout
- Ability to think creatively and generate recommendations for
tactical problem solving.
- A passion for the PayPal brand and our vision of delivering
safe and accessible financial services for billions of people
around the world.
- Bachelor's degree required.
- Position to be based in Chicago, IL; Austin, TX; San Jose, CA;
New York, NY.Subsidiary:PayPalTravel Percent:0Primary
Location:Chicago, Illinois, United States of AmericaAdditional
Locations:Austin, New York, San Jose We're a purpose-driven company
whose beliefs are the foundation for how we conduct business every
day. We hold ourselves to our One Team Behaviors which demand that
we hold the highest ethical standards, to empower an open and
diverse workplace, and strive to treat everyone who is touched by
our business with dignity and respect. Our employees challenge the
status quo, ask questions, and find solutions. We want to break
down barriers to financial empowerment. Join us as we change the
way the world defines financial freedom. PayPal provides equal
employment opportunity (EEO) to all persons regardless of age,
color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, pregnancy, sexual
orientation, gender identity and/or expression, genetic
information, marital status, status with regard to public
assistance, veteran status, or any other characteristic protected
by federal, state or local law. In addition, PayPal will provide
reasonable accommodations for qualified individuals with
disabilities. If you are unable to submit an application because of
incompatible assistive technology or a disability, please contact
us at firstname.lastname@example.org . Posted 28 Days Ago
Full time R0066662 About Us At PayPal we are reimagining money,
democratizing financial services, and giving people more ways to
safely connect to their money and to each other. We are
purpose-driven and looking for people who want to join us at the
forefront of the digital payments revolution.-- Learn more about
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Keywords: PayPal, Inc., San Jose , Consumer Communications Manager, Executive , San Jose, California
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