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Director of Program Management, New Products

Company: Roku, Inc.
Location: San Jose
Posted on: April 6, 2021

Job Description:

Director of Program Management, New Products Program Management - San Jose, California Job Purpose Interested in leading the execution of new product efforts from more than just one lens? Have you been managing projects within a functional area and are looking to bring your knowledge and skills to new areas? You may be a great candidate to program manage at Roku. In response to Roku's significant growth, Roku has created a unique position to help ensure launch success of products and complex strategic initiatives. This role differs from traditional program management roles in both reach and scope. The Account Acquisition team is looking for a director of program management who will lead a program team of senior, cross-company stakeholders to land products and initiatives successfully. Unlike roles that focus in on certain aspect of a program, this role takes a bird's eye view to ensure all the puzzle pieces come together across the organization's functions. Given Roku's leading role in a complicated ecosystem that involves hardware, software, marketing, retail sales, supply chain, logistics, as well as retailers, e-tailers, OEMs, content providers and more, this position requires demonstrated leadership in successfully shipping consumer products. The winning candidate will be motivated by the ability to play a significant role ensuring that Roku is successful in scaling all of its businesses while continuing its long-held reputation of exceeding customer expectations. S/he will seek to improve the product development process across the company in support of this goal. Ideal Profile The ideal candidate is a senior technical leader with a strong program management background, a head for business, and a pragmatic, data-driven, strategic approach to problem-solving. S/he will be non-political, with the ability to influence leaders across different business and functional teams. S/he will have proven ability to establish credibility at the executive level and with key partners and experience gaining consensus and approval for product planning efforts across multiple functional leaders. S/he will lead core teams in managing deliverables, product launch planning, and post-launch activities, with a primary goal of ensuring that products are successfully delivered to market on schedule while meeting business and quality metrics. S/he will work quickly to understand business priorities, develop and communicate a plan, prioritize appropriately, and deliver commitments on time.--S/he will be a self-starter and results oriented, with a focus on setting and achieving key goals as agreed, and holding others to task if an effort is not on target.--S/he has the ability to collaborate with colleagues across functions to solve problems and design solutions and is comfortable working independently in a highly entrepreneurial environment. S/he will have demonstrated examples of leadership shipping successful consumer products, with projects that span both hardware and software. While a foundation in technical problem solving is key, s/he will also have previous experience in or be able to quickly ramp beyond the technical aspects of a program, to drive non-engineering functions towards a successful product launch. Key Responsibilities

  • Accountable for the successful launch of new Roku products
  • Lead cross-functional teams which bring together senior leaders from engineering, product management, partner management, product marketing, communications, supply chain and logistics, customer care, and retail sales to deliver products on schedule and assure post-launch success
  • Provide a weekly summary of decisions, issues, and actions, and ensure executive staff is appropriately informed and can act accordingly
  • Gather post-launch metrics from engineering, customer support, social, reviews and returns to ensure product meets, or exceeds, business goals and ensure core team responds quickly and appropriately in order to meet those goals
  • Collaborate with members of the program management team to create a strategy to scale product development as the number and complexity of Roku's product portfolio expands, and continually improve product development processes across the company
  • Foster a culture of data-driven program management, product excellence and exceptional execution

Keywords: Roku, Inc., San Jose , Director of Program Management, New Products, Executive , San Jose, California

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