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Senior Product Manager, Network Experience

Company: Bill.com
Location: San Jose
Posted on: February 22, 2021

Job Description:

Senior Product Manager, Network Experience Bill.com is a leading provider of cloud-based software that simplifies, digitizes, and automates complex, back-office financial operations for small and midsize businesses. Customers use the Bill.com platform to manage end-to-end financial workflows and to process payments, which totaled over $70 billion for fiscal 2019. The Bill.com AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflows. The company partners with several of the largest U.S. financial institutions, more than 70 of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com has offices in San Jose, California and Houston, Texas. For more information, visit www.bill.com or follow @billcom. About the role The Bill.com Network is disrupting the back-office status quo of paper checks and outdated manual processes by connecting millions to pay and get paid electronically. As a Senior Product Manager on the Network team, your mission is to deliver a delightful end-to-end experience for vendors in the Bill.com Network. You will work cross-functionally with design, engineering, marketing, and sales to advocate for your customers' needs and bring new features and experiences to life.-- Responsibilities

  • Deliver products that result in significant user growth and high customer satisfaction
  • Partner with User Research, Marketing, and Analytics teams to develop a deep understanding of your customer and their needs
  • Build, prioritize and maintain an ongoing product roadmap
  • Guide a cross-functional team to create engaging customer experiences across desktop and mobile platforms
  • Collaborate with other Product teams to identify strategic requirements to support our internal and external partnerships
  • Translate long-term vision into smaller, tactical milestones to ship early and often
  • Lead Agile development teams to implement new features with high quality
  • Measure and report on metrics tracking the health of your product line
  • Present proposals, updates, and outcomes to high-level internal and external stakeholders-- Qualifications
    • 5+ years product management experience in the software industry
    • Experience with defining and launching MVP features, iterative development, and delivering measurable impact to user growth or revenue
    • Experience in customer research methodologies (e.g. customer interviews, surveys, web analytics and A/B testing)
    • Excellent analytical and quantitative abilities; proficiency in product analytics, testing methodologies and data-backed decision processes Expected Outcomes in 3 months
      • Understand the end-to-end product experience for your customer segment
      • Regularly track and report on your product KPIs
      • Act as Product Owner for one or more Agile scrum teams
      • Deliver new functionality to production on a monthly basis Expected Outcomes in 6-12 months
        • Use a data-centric approach to clearly understand the customer segment and customer needs/pain points
        • Become the expert on your product's capabilities and performance
        • Publish a roadmap with the support of Engineering and Design partners and achieved executive buy-in--
        • Launch multiple experiments to inform product and design direction
        • Oversee multiple features from inception to delivery in production
        • Demonstrate positive growth in your KPIs
        • Through data, research, and experimentation, able to produce creative solutions to drive happy and engaged customers Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. --- Fun - Celebrate the moments --- Authentic - We are who we are --- Passionate - Love what you do --- Dedicated - To each other and the customer

Keywords: Bill.com, San Jose , Senior Product Manager, Network Experience, Executive , San Jose, California

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