Project Manager I
Company: UST
Location: San Jose
Posted on: February 23, 2021
Job Description:
Role Proficiency:Perform end-to-end management of a single
project up to TCV of 500K with time and effort based or deliverable
based model; by delivering the agreed scope within the agreed
timeline and cost. Ensure the success and acceptance criteria of
the project are met enhancing customer satisfaction.Outcomes:
- Identify key stakeholders ensuring establishment and
maintaining positive business relationships among stakeholders
(internal or external)
- Maintain regular communication with customer; addressing needs
through empathy with their environment
- Define activities responsibilities critical milestones
resources skills needs interfaces and budget. Optimize costs and
time utilisation minimize waste and deliver projects on time on
budget as per the contract and agreed scope with a high quality
result.
- Anticipate all possible risk manage them by applying the
suitable risk management strategy; while developing contingency
plans.
- Implement the governance model defined for similar
projects
- Track and reports project KPIs and analyze project health
- Effective implementation of software delivery methodologies to
improve project KPIs
- Provide individual and team mentoring; ensuring high levels of
team engagement and developing capabilities within team
- Adopt and build software engineering best practices which can
be leveraged by other teamsMeasures of Outcomes:
- Sprint velocity/team productivity
- Planned schedule vs actual
- Planned effort vs actual
- Planned cost vs actual
- Retention
- Requirement stability and effectiveness of scope change
management
- Product quality (rework effort defect density defect leakage in
various phases and number of rejected defects)
- Risk management index
- Adoption of reusable components and artefacts
- Customer satisfaction
- Team satisfactionOutputs Expected:Scope Management :
- Conduct requirements analysis requirements elicitation scope
control and prioritization based on customer needs and scope change
management
- Drive the creation of common standards such as design documents
traceability matrix bridge documents analysis methodologies and
solution artefacts
- Partner with the customer to define their requirements; elicit
requirements from solution envisioning workshop
- Conduct impact analysis of any scope changes across phases and
negotiate with the customer for scope prioritizationEstimation and
Resource Planning:
- Consolidate estimates at a solution level evaluate risks and
validate estimates from a technical standpoint with assumptions
scope and boundaries defined
- Review and validate estimates across service lines
- Conduct resource planning (pyramid people development) at a
project level based on project requirements
- Conduct impact analysis for changes and analyze corresponding
impact to overall estimates and resource loading
- Identify the different roles and skills for each role
considering the constraints pre-requisites and other project
specific KPIsProject/ Schedule Management:
- Plan and manage multiple small projects/ modules as defined
within UST
- Identify risks and mitigation strategies and implement the same
to manage simple small projects/ modules
- Anticipate items that cause schedule delays schedule
dependencies and manage them following the proper risk management
plan
- Identify options to fast track the schedule and plans to
implement the same
- Estimate the work plan and track the activities closely and
report the progress on a regular basisRisk/Issue management:
- Proactively identify any dependencies that might impact the
project KPIs. Obtain agreement with dependency owners and closely
track them on the plan
- Identify and closely track the risks in the project and follow
escalation path
- Document the risks and issues in the project communicate them
to all relevant stakeholders and closely track the
impactStakeholder Management:
- Identify the internal and external stakeholders on the
project
- Define the RACIA chart and communicate the
roles/responsibilities to the stakeholders
- Define the communication plan and implement the sameTest and
Defect Management :
- Support system integration testing (functional /
technical)
- Review/mentor team during test execution
- Support defining the test strategy and scenarios
- Understand the business impact of defects
- Prioritize the defects based on their criticality and
severity
- Participate in defect triage meetings
- Identify and analyse root cause of defects
- Interpret the resultsSoftware Development Process Tools &
Techniques:
- Define/adopt the right tooling strategy for the project
- Independently guide the team to develop efficient and
high-quality work products
- Meet project goals ensure process compliance and mentor the
teamGovernance:
- Tailor organization's quality guidelines and benchmarks to meet
specific project quality requirements and processesDomain /
Industry Knowledge:
- Understand how the proposed solution meets client
requirementsTechnology Concepts:
- Understand customer's technology landscape
- Map business requirements to technology requirements
- Set expectations with the customer
- Leverage that knowledge in day-to-day work or in upgrading
skills of the teamProfitability Management:
- Analyze profitability for project
- Create profitability sheet based on resource plan
- Modify parameters within profitability sheet and identify
impact on marginsPricing Models:
- Define the pricing models for medium complex projects
- Conduct estimation for medium complex projects. Knowledge
Management (KM):
- Establish a KM plan and platform that can be leveraged by new
joiners to the project
- Ensure the learning's from the project are contributed to the
KM repositoryAccount Management Processes and Tools:
- Work under the guidance of the account manager to drive the
account management KPIs relevant for the project
- Collaborate with other projects and enabling functions to
deliver value to UST and to the customer in terms of ideas
automation etcSolution Structuring:
- Present the proposed solution to customer highlighting the
solution benefits
- Understand the end in mind and the relevance of win themes
- Carve out simple solution / POC to build confident in the
solutionSelf-Development and Organizational initiatives:
- Review other project artefacts and assess the health of the
same
- Actively participate in forums like PM forums and share best
practices and learnings from own projects
- Adopt learnings and reusable methodologies/tools from other
projects to improve productivity and qualityTeam Development:
- Implement a framework to assess the skill level of the team and
work with the team to define a skill enhancement plan
- Nurture the innovation potential within the team
- Provide feedback and enable the team to perform independently
and growSkill Examples:
- Impact and Influence
- Identify project risks and define action plans to manage
- Define a project plan by breaking it down into individual
project tasks
- Communicate project progress to all relevant parties reporting
on topics such as cost control schedule achievements quality
control risk avoidance and changes to project specifications
- Delegate tasks and manage team member contributions
appropriately
- Assess the project heath using quantitative measures and change
the course of action as neededKnowledge Examples:Knowledge
Examples
- Technologies to be implemented within the project
- Structured project management methodologies (e.g. agile
techniques)
- Estimation techniques
- Metrics analysis and quantitative management
- Root cause analysis
- People management including goal setting growth aspects and
coaching
- Understanding of the quality and governance models of UST and
the customer; aligning the deliverables to meet those
standards
Keywords: UST, San Jose , Project Manager I, Executive , San Jose, California
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