Nurse / Manager Job in San Jose, California
Company: Kindred at Home
Location: San Jose
Posted on: February 23, 2021
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Job Description:
I believe that better care begins at home. Compassionate care,
uncompromising service and clinical excellence thats what our
patients have come to expect from our clinicians. Kindred at Home,
a division of Kindred Healthcare Inc., is the nations leading
provider of comprehensive home health, hospice, and non-medical
home care services.
Kindred at Home, and its affiliates, delivers compassionate,
high-quality care to patients and clients in their homes or places
of residence, including non-medical personal assistance, skilled
nursing and rehabilitation and hospice and palliative care. Our
caregivers focus on each unique patient to deliver the appropriate
care and emotional support to our patients and their families.
As the Branch Manager, you will:
Perform day to day staffing/scheduling of clients and
caregivers
Recruit, hire and train quality caregivers to support the sales and
business needs of the branch
Oversee profitability, financials and revenue of the business
Provide high level of customer service and communication with
clients
Manage office and caregiving staff
Oversee detailed operations tasks such as payroll, billing, and
audits.
Manages and oversees the day-to-day activities of the branch and
his/her team.
Overall responsibility for leading the branch and the team in the
achievement of outcomes dedicated to quality care and business
growth.
Uses effective leadership skills to motivate and support staff in
the development of a cohesive team.
Handle client complaints and write incident reports as
necessary.
Receive and assess intake and client requests for service.
Assign qualified staff to clients appropriately.
Coordinate service and facilitate communication between agency and
client, family and referral source.
Builds and cultivates relationships with the community,
professional organizations, key influencers and customers/clients
to build a consistent pipeline for referrals and recruitment.
Client Communication responsibilities include: Conducts all
Supervisory visits and keep updated notes; Manages communication
with current and previous clients for holidays and birthdays;
Documents communication with family or clients in applicable
software system.
Recruiting and Staff Management responsibilities include: Helps
recruit and staff in office (prescreening, interviewing, and
conducting orientations); Attends recruiting and job fairs when
applicable; Recruits from vocational schools throughout designated
area; Provides supervision and support to Personal Care Attendants;
Handles necessary employee discipline fairly and objectively, in
consultation with the Human Resources Department; Provides
thorough, objective and timely 90-day and annual staff performance
appraisals for all staff directly supervised; Makes appropriate
hiring and/or termination recommendations and notifies the Human
Resources Department of staffing needs.
Collections responsibilities include: Monitors aging report;
Recovers delinquent payments; Resolves questions, errors and
disputes.
Budgeting responsibilities include: Responsible for branch P & L;
Submits and manages budget and forecasts, with support from the
Management Team.
Provides on-call/after hours for staffing support and onboarding
new clients.
Other duties as assigned.
Required Skills
Bachelors degree preferred. Will consider non-degreed candidates
with supervisory experience in Home Health, Hospice and/or
Healthcare.
Current drivers license required.
Reliable transportation and current auto insurance required.
Previous management experience in a one-to-one home care setting
preferred.
2-5 years of hands-on supervisory experience.
Keywords: Kindred at Home, San Jose , Nurse / Manager Job in San Jose, California, Executive , San Jose, California
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