Customer Service

Location: San Jose
Posted on: January 14, 2021

Job Description:

We are looking for a Customer Service Specialist to join our winning team.

Daily Responsibilities:

" Receive process all email, fax and telephone orders from internal and external customers.

" Work with sales and operations to resolve all customer challenges.

" Communicate daily schedule changes with internal/external customers.

" Communicate and assist Operations in attaining all necessary manufacturing documents and required spec sheets.

" Assist sales organization with billing and pricing challenges.

" Maintain customer services and product profiles.

" Work with sales organization on account management and opportunity expansion.

Skills & Qualifications:

" Minimum of 3 years Customer Service experience

" Candidate must be computer literate and knowledgeable with MS Office Suite (Word, Excel and PowerPoint).

" Candidate must have good organizational skills and ability to interface well with others in a team environment.

" Strong communication skills and ability to multi task are required for this position.

" Must be a quick learner who thrives in a fast paced environment that can manage time and priorities independently.

" Attendance, performance and productivity are required

" The individual should possess analytical and intuitive skills to drive solutions to challenging issues that arise

Hours: 8 AM to 5 PM We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , San Jose , Customer Service, Executive , San Jose, California