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Product Manager, CX Product Management (Cloud Platform)

Company: Cisco Systems
Location: San Jose
Posted on: November 23, 2020

Job Description:

Who we areCisco's Customer Experience (CX) organization is one of Cisco's fastest growing teams, and the CX Engineering & Product Incubation (CX E&PI) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud product management and incubation team's charter with in CXE&PI group is to build state of the art digital platform with an aim to completely transform service delivery and its consumption. In this time of unprecedented change, we are looking for top talent to lead critical product capabilities that will redefine success for Cisco and our customers.What You'll doThis role is core to our vision and strategy to be the Digital Gateway & Experience for all Customer Aspirations. As a senior product manager for cloud platform in the CX Cloud product management and incubation team, you will drive the data and analytics platform requirements across the emerging cloud portfolio. You will understand and easily able to articulate the vision, strategy and roadmap for the platform against the evolving requirements defined by the SaaS teams within CX Cloud Product Management function. Your responsibilities will be end to end, from problem discovery and user story refinement, all the way through to delivering optimal solutions to those problems. We are looking for someone who can solve problems with creativity and collaboration as your guideline, you are data-driven, and can work effectively in a highly distributed team environment.Who You'll Work With:In this exciting role, you will be empowered to make a difference, establish a reputation, and position yourself for continued growth. You will partner and collaborate with Engineering, Cloud Operations, Security, Data and Analytics etc. and their teams to build best of the breed, highly scalable, reliable and secure cloud platform.Specifically, you will:- Define and drive use cases, product requirements, roadmap prioritization and release plan for the platform across the entire stack- user experience, architecture, deployment, security, scalability and performance- Collaborate with other SaaS product managers to understand platform dependencies and requirements and lay out clear execution plan to meet timelines- Go to person who can convey the E2E view of the product (architecture, strategy, execution, status, data etc.)Who You AreYou are a motivated self-starter with a bias for action. You have a consistent track record in performing well in a fast-paced environment with organizational skills to lead projects with tight deadlines effectively. You have cross-group collaboration and communication skills that drive influence among the senior leaders across a highly matrixed organization. You've achieved a Bachelors in EE or CS, or have equivalent work experience with a Master's degree (MS/MBA) Has 10+ years of combined experience in engineering, product management or solution architecture; minimum of 2+ experience in platform product management Strong understanding of IaaS (AWS, GCP), PaaS (Cloud Foundry etc.) and cloud technologies (Kubernetes, Docker). Knowledge of modern web and application development concepts & technologies Proven track record for launching new products and driving customer adoption Have strong business and technical product requirement writing skills Has proven ability to think Customer-first; a successful track record in building strategies and solutions to meet customer needs Has experience with Agile/Scrum development environments It's in our culture to learn, adapt and improve, so you'll be someone who isn't afraid to try new things.We Are Cisco#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.

Keywords: Cisco Systems, San Jose , Product Manager, CX Product Management (Cloud Platform), Executive , San Jose, California

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