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Director of CX Cloud Test Automation

Company: Cisco
Location: San Jose
Posted on: November 23, 2020

Job Description:

Who We Are Ciscos Customer Experience (CX) organization is one of Ciscos fastest growing teams, and the CX Engineering & Product Incubation (CX E & PI) group is transforming how Cisco delivers value to our customers & partners via our product portfolio. The CX Cloud Test Automation team is charged with delivering best-in-class automation and the QA framework for the CX E & PI group. We are looking for top talent to lead business critical capabilities that redefine success for Cisco and our customers. What Youll Do This role is core to the CX Portfolio Engineering vision and strategy of being the Digital Gateway Experience for Customer Aspirations. The CX Cloud Operations Test Automation team supports CX E & PIs efforts to be proactive in identifying risks and delivering quality code predictably and efficiently. As the team lead, you will guide the test strategy as well as control the testing process and frameworks from end-to-end. You'll work across CX E & PI and the broader Customer Experience (CX) group to lead CX Cloud Operations test automation framework. Be recognized as a thought AND practice leader, who not only recognizes and builds on our organizational strengths, but also brings new perspective and ideas into the team. Learn more about CX Cloud, Who You'll Work With Residing in our CX Cloud Operations team, this role will work closely with the CX Cloud Site Reliability Engineers (SRE) and development teams. Seamless collaboration with the CX E & PIs development teams will be imperative. Breaking down silos and organizational boundaries to drive business alignment and cohesion in our approach and practices. Every day and every interaction will be unique, you'll engage with a diverse representation of engineering managers from CX Cloud Platform, Applications, Operations, Security, and SRE teams. Specifically, you will: - Lead and grow a diverse, inclusive team of software engineers and managers that builds quality system test automation framework and testing infrastructure - Coordinate, new testing and automation frameworks using internal and open source tools & infrastructure - Build, execute and maintain automation, test strategy and QA process and success metrics including: quality assurance, defect densities and open defect counts - Provide daily hands-on tactical leadership to a team that will implement standard methodologies; including a variety of different testing protocols, tools and metrics - Work on engineering and technical initiatives for release & publishing such as automation, enhancements and building new tools - Actively seek opportunities for continuous improvement & learning Qualifications - 8+ years leading and building Automation, QA Engineer or SDET teams - 5+ years of experience with managing or leading a test team in the development and review of SDLC work products and deliverables - You develop leaders through coaching, who attract top talent and empower their teams to drive decisions and do their best work - You have outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment - You have deep understanding of CI/CD and how QA/automation process fits into the model - You are a continuous learner who constantly absorbs new information and adapts to changing environments Why Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box! But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. #li-sb4 dicedev #GD2015 Categories - Engineering Posted: 2020-11-02 Expires: 2020-12-02 Cisco

Keywords: Cisco, San Jose , Director of CX Cloud Test Automation, Executive , San Jose, California

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