Payments Analytics Manager

Company: eBay
Location: San Jose
Posted on: October 19, 2020

Job Description:

We are multi-disciplinary with a broad spectrum of industry experiences and deep analytical and quantitative expertise. We are currently seeking a high energy, driven, collaborative team member that brings extensive problem-solving skills to further the goal of applying cutting-edge risk analytics, insights and visualization to drive the risk management roadmap. The role is data and analytically intensive. Successful candidates should be quick learners, strategic problem solvers, operational and execution driven facilitators, problem solvers, and have an entrepreneurial spirit. This role is heavily cross-functional and ideal for candidates who enjoy both defining and solving complex problems, while getting deeply involved in the classification domain and product partners. Skills in problem definition, rigorous analysis, and recommendation development will also be essential as well as demonstration of exceptional interpersonal skills, initiative and integrity. Primary Job Responsibilities Lead a team of 2-4 analysts who build data instrumentation and generate insights to root out payments system opportunities across the global eBay platform Frame a business question in terms of analytics and structure the required analyses. Work with large volumes of data; extract and manipulate large datasets, using eBay---s substantial and rich databases. Bring rich data visualization techniques to overlay on data to help craft a visual narrative. Drive deeper understanding of the function thorough analytics and draw insights to drive business in right direction. Drive engagement with business units with accurate measurement and forecast initiative benefits. Work with global partners (like Payments Product, Risk, Technology, Trust, Operations, Compliance, InfoSec, & Payment Providers). Understand entry points for fraudulent sellers and fraudulent buyers. Produce data driven insights that help optimize and streamline payments processes and create extraordinary user experiences. Facilitate timely and informed decision making by delivering high quality analytical results. Drive insights and understanding to help design, plan, and execute methodologies to measure successes of business initiatives. Develop, improve and systemize crisp & accurate reporting. Streamline processes and identify/execute on automation and time-saving opportunities. Rapidly learn new concepts (technical, risk, business, registration/payments flow, external innovation in payments relevant to risk management) is a critical success factor in this role Improve risk decision-making by balancing loss mitigation with growth and seller experience Design and report on critical metrics to leadership Qualifications Master---s degree in Computer Science, Engineering, Statistics, MIS or other quantitative fields 5 years of professional experience in using data to facilitate business decisions Deep understanding of risk analytics in multiple areas: account take over, stolen financials, abuse, chargebacks, collusion risk, etc. Advanced understanding of SQL/SAS/Python, Strategy Tools (Knowledge Seeker or similar) and Control group testing (or A/B test, Experiment design) Extensive experience in BI/DW best practices Experience in efficient manipulation and analysis of large data sets Good judgement with the ability to think creatively, analytically and strategically. You possess excellent problems solving skills Consistent history of collaborating across complex organizations Exceptionally attentive to detail and embracing of teamwork People-oriented; eager to build positive and productive relationships with a variety of stakeholders Experience interpreting data trends and using a multitude of disparate data sources and tools Ability to shift priorities quickly, while maintaining a high degree of organization and contro

Keywords: eBay, San Jose , Payments Analytics Manager, Executive , San Jose, California