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Fitness Manager

Company: 24 Hour Fitness Worldwide, Inc.
Location: San Jose
Posted on: October 16, 2020

Job Description:

FULL-TIME Full-timeLOCATION 2200 Eastridge Loop San Jose CA 95122JOB SUMMARYThe Fitness Manager I (FM) ensures that the club delivers an outstanding and well-rounded fitness experience to all members through a holistic approach to offering fitness products and services. Through hiring and developing high quality team members who can build relationships and translate the value of fitness offerings, and proactively reviewing process and team member effectiveness, the FS drives both successful member engagement and attainment of fitness revenue goals.ESSENTIAL DUTIES & RESPONSIBILTIESFitness Management - 40%* Provides all club members with access to a highly trained and professional fitness staff that is able to provide company-approved fitness counseling, training, classes and programs.* Ensures Fitness Coaches (FC) and Group X Coaches (GXC) are delivering high quality programs to their clients, through class/session assessment and feedback, and proactive review of tools and processes that track member progress.* Encourages members to take advantage of a wide assortment of fitness offerings tailored to meet members' goals, and inspires team members throughout the club to do the same.* Creates and updates GX class schedules, including open class management and class coverage, to bring to members the right classes at the right time. Drives improved GX program utilization and effectiveness of programming.* Delivers on Group X class penetration goals, personal training and Group X labor budgets, and all monthly, quarterly and annual revenue budgets.* May service personal training sessions, or teach group classes, where there is business need. Not to exceed 15% of weekly hours worked.* Evaluates, manages and support all aspects of fitness and GX equipment ordering.* Acts as manager-on-duty at times to support resolution of member concerns.Staffing and Development - 35%* Hires and trains new FC and GXC. Develops, coaches, provides direction, and supports team members as fitness subject matter expert.* Provides feedback to the General Manager (GM) where performance gaps exist that rise beyond the level of coaching.* Develops weekly work schedules for fitness team, and ensures consistent compliance to Time and Labor guidelines.* Train and develop club team members on all the fitness offerings of the club, and how to tie value of each to members based on their goals.* Acts as subject matter expert in fitness, including group and individual formats. Regularly share industry updates.Sales/Customer Service - 25%* Directly sell, and lead team member in sales with all fitness offerings to achieve club sales goals.* Support execution of company-approved revenue generating activities inside the club.* Engages in the successful onboarding of new members clients, fully acclimating to fitness offerings to achieve fitness goals.QUALIFICATIONSKnowledge, Skills & Abilities* Technique and program design for both personal training and group fitness* Positive and productive leadership, including motivating, coaching, and communicating with diverse groups* Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members* Collaboration and willingness to support team members across departmentsCore TraitsAmbitious* a desire and determination to succeed; undeterred by failureAttentive* mindful, observant, empathetic, considerate of othersDependable* consistent, flexible, true to their word; can be relied upon by othersEnthusiastic* engaged, positive; eager to be of serviceGenuine* fully authentic, sincere and open-minded; shows up as who they areEnergy* strong endurance, self-motivated; faces challenges head-onHonest* demonstrates high integrity, conscientious, truthful; stands up for their beliefsInquisitive* eager to learn and understand, observant; interested in othersPerformance-Minded* strives to excel and better their abilities; delivers results at the highest levelMinimum Work Experience and Qualifications* 1-2 years as a Personal Trainer preferred* Previous leadership experience in retail/hospitality industry, preferred* Consultative sales experience preferredMinimum Educational Level/Certifications* High School Diploma or GED required, Bachelor's degree preferred* National Certification (One or more of the following certifications):o American College of Sports Medicine (ACSM)Certified Personal TrainerHealth Fitness SpecialistClinical Exercise SpecialistClinical Exercise PhysiologistCancer Exercise TrainerCertified Inclusive Fitness Trainero American Council on Exercise (ACE)Personal Trainer CertificationLifestyle & Weight Management Consultant CertificationAdvanced Health and Fitness Specialisto The Cooper InstitutePersonal Trainer Certificationo International Fitness Professionals Association (IFPA)Personal Fitness Trainer CertificationAdvanced Personal Fitness TrainerMaster Personal Fitness Trainero National Academy of Sports Medicine (NASM)Certified Personal Trainero National Council on Strength and Fitness (NCSF)Personal Trainer Certificationo National Exercise and Sports Trainers Association (NESTA)Personal Fitness Trainer Certificationo National Federation of Professional Trainers (NFPT)Personal Trainer Certificationo National Strength and Conditioning Association (NSCA)Certified Personal TrainerCertified Strength and Conditional SpecialistCurrent Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organizationGroup Fitness certification preferred (AFAA, ISSA, Les Mills, Zumba, etc.)* Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approvedorganization* Group Fitness certification preferred (AFAA, ISSA, Les Mills, Zumba, etc.)Physical Demands/Environmental Conditions* Must be able to lift 50 lbs.* Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting and prolonged standing and walking.FUNCTIONAL GROUP Fitness

Keywords: 24 Hour Fitness Worldwide, Inc., San Jose , Fitness Manager, Executive , San Jose, California

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