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Salesforce Technical Program Manager

Company: Cognizant US Corporation
Location: San Jose
Posted on: December 5, 2019

Job Description:

Salesforce Technical Program Manager *** Cognizant will not sponsor H-1b or other U.S. work authorization for this role. *** We continuously seek exceptional associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. At Cognizant, we believe those who challenge the way they work today will own the way tomorrow. Are you ready to be a change-maker? We are currently seeking a highly skilled Salesforce Technical Program Manager with experience in large end-to-end implementations of Salesforce utilizing Lightning. We are seeking out the best problem-solvers, idea-makers, and high-energy Salesforce professionals for our fast-growing practice area. We need people with good instincts and a positive outlook that can overcome any obstacle. Responsibilities: Crafting solutions in Salesforce from client concepts and requirements Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Leading, mentoring and teaching consultants best practices for implementing Salesforce as well as executing Cognizant's implementation methodology Providing best practices and presenting additional opportunities to further leverage Salesforce and the ********* platform Building business requirements documentation with process flow diagrams and use case definitions Executing solution design activities such as object modeling and data modeling/mapping, page layout design and rule logic definitions Managing Salesforce testing and validation efforts to ensure that the Salesforce configuration and development meets the business requirements and solution design.Required Qualifications: At least 12 years of experience working in a client-facing role with responsibility of handling client expectation and owning end-to-end implementations of Salesforce programs. At least 5 years of experience as a Salesforce Program Architect with demonstrated leadership skills driving requirement gathering, design and implementations within budget and agreed timeline. Must have experience with Salesforce Service Cloud and Community Cloud. Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience. Experience with Waterfall and/or Agile implementation methodologies. Expertise with Salesforce Lightening platform and must be able to advise customer with right technical solutions using Salesforce platform and CRM solutions for a given business challenge. Experience with key areas of enterprise architecture, including integration technologies, single sign on (SSO), large-scale data management.Preferred Qualifications: A Salesforce Certification is an advantage. An advanced degree is a plus.Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you're comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you. 0 % Application Development / Application Maintenance United States-California-San Jose - CA USA, CLT Full Time Employee Full-time Standard Professional Day Job Nov 5, 2019, 8:19:42 AM IT Services - United States

Keywords: Cognizant US Corporation, San Jose , Salesforce Technical Program Manager, Executive , San Jose, California

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