Automotive Service Technician

Company: DVx Ventures
Location: San Jose
Posted on: May 27, 2023

Job Description:

Curbee - Crew Member, Service Technician in San Jose, CA
Curbee is on a mission to reinvent how car care is delivered and experienced. Our services are designed to take the hassle and worry out of car ownership and keep our customers' vehicles running and looking great, without them ever having to leave their home or office. Curbee delivers mobile onsite maintenance, plus 24/7 monitoring for health and maintenance needs.
We're passionate about solving challenging problems at unprecedented speed. We won't let the impossible stop us from living our mission of reinventing how car services are experienced and delivered. We are both teachers and students who lead with humility and integrity. We're looking for team members who own every detail and are passionate about driving continuous improvement.
You are perfect for our team if you are obsessed with customer service, and how it applies to every aspect of the business. You'll be empowered to go above and beyond to delight our customers and challenged to raise the bar on our standards and processes. Must be based near San Jose, California to be considered.
What you'll do:

• Perform inspections, maintenance, repair and diagnostics on a diverse range of year, make and models including but not limited to;
  • Brake component replacement
  • Fluid(s) flush and exchange.
  • Some suspension components.
  • Diagnostics of major vehicle systems.
  • Vehicle 12V battery replacement.
  • Drive belt replacement.
  • Tire mounting and balancing
  • TPMS replacement and relearning.
  • Inspect and diagnose vehicle issues based on customer concerns.
  • Make honest recommendations based on vehicle needs and set strong expectations with Curbee customers regarding next steps.
  • Autonomously manage a pre planned route of service jobs throughout the day.
  • Safely and accurately use/operate standardized Curbee tooling and equipment.
  • Deliver an unparalleled customer experience to all Curbee customers.
  • Generate repair orders based on Health Check findings and Crew Member notes
  • Schedule customers
  • Process parts invoices in a management system Requirements:
    • Must be based near San Jose, CA.
    • Valid driver's license.
    • 2-3 years technical experience in a dealership or independent shop.
    • Ability to lift 30lbs.
    • Ability to perform work on your feet for extended periods of time.
    • Commitment to honest, quality customer service.
    • Team player.
    • Love for challenging situations and complex problem solving.
    • Experience using AllData, ProDemand.
    • Clean attendance record for the past 12 months.
    • Experience using OBD II scan tools.
    • Experience using tire changing and tire balancing equipment
      • Preferably has experience with 30 series tires and Tesla wheels.
        #LI-DNI

Keywords: DVx Ventures, San Jose , Automotive Service Technician, Engineering , San Jose, California