SanJoseCARecruiter Since 2001
the smart solution for San Jose jobs

Customer Service Engineer

Company: LG Display America, Inc
Location: San Jose
Posted on: May 16, 2022

Job Description:

Job DescriptionJob Summary:As an Auto Customer Service Engineer (Senior Professional), you will be responsible in communicating with Automotive business customers in North America. You will be supporting their quality/engineering demands and resolving issues starting from development to mass production. This jobs responsibilities requires you to exercise discretion and independent judgment.Responsibility:

  • Support the assigned customers in North America
  • Initiate first communications as a contact point for customers Tech & Quality inquires
  • Clarify customers requirements and find appropriate solutions through communication with Korean headquarters and customers
  • Provide support and solutions for issues from development to mass production
  • Coordinate regular or issue based conference calls and face-to-face meetings between customers and LG Display
  • Report the status of projects to management periodically to trace and to establish project direction
  • Align the plans of the customers new program and LGD development planning
  • Align customer design concepts and LGD Design for robust product design
  • Arrange prototypes and development samples for customer evaluation
  • Support product evaluation and specification condition to reach approval of qualification
  • Align mass production start plans to customers product volume in a timely manner
  • Plan for and implement engineering change requirements after mass production
  • Arrange all Tech & Quality meetings such as Kick off, Development & New Tech between LG Display and customer
  • Comply with the companys policy and procedures
  • Perform other related duties as assignedRequirements
    • 3+ years of experience
    • Bachelors degree in Engineering or equivalent experience is preferred
    • Proficient in Microsoft Office
    • Ability to handle sensitive and confidential information appropriately
    • Professional demeanor on phone and in-person, strong communication skills
    • Organized, detail oriented, and ability to multi-task
    • Authorized to work for any U.S. employer (This role does not provide visa sponsorship)Preferred:
      • Bilingual in Korean and English Benefits
        • Health, Dental, Vision, and Life insurance covered at 100% for employees
        • 401(k) plan with company match

Keywords: LG Display America, Inc, San Jose , Customer Service Engineer, Engineering , San Jose, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Jose RSS job feeds