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Associate Technical Writer

Company: Sage Group
Location: San Jose
Posted on: January 15, 2022

Job Description:

Job TitleAssociate Technical Writer AdvertPeople make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We're writing our next chapter. Be part of it! At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward. Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family. On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time. On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites. We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at careers@sage.com for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status. EOE AA/M/F/Vet/Disability Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster: http://1sa.ge/EjaS30kzhpR Job DescriptionAs an Associate Technical Writer, you will update and edit content that helps users learn and get the most out of our product. Your focus will be on supporting our task-based content strategy and addressing help feedback across the product. Additionally, you will support department-wide initiatives like updating our content for brand and accessibility standards and coordinating product-wide release notes and other projects. Working as a supporting member of the Documentation team, you will also grow to support a user's ability to self-service their information needs, through a combination of help content, user interface text, release notes, videos, and other means. Key Responsibilities- Create and follow content plans to update existing content into task-based models. * Update and edit content to meet our brand and accessibility standards. * Collaborate or coordinate with other writers on department-wide projects, such as video content. * Get hands-on with the product and interview subject matters experts to learn all aspects of product setup and usage. * Work with documentation mentors and cross-functional product teams to develop new content for emerging features. FunctionProduct Delivery and ISV CountryUnited States Office LocationSan Jose

Keywords: Sage Group, San Jose , Associate Technical Writer, Engineering , San Jose, California

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