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CCIE - Technical Support Engineer

Company: IntraEdge
Location: San Jose
Posted on: February 24, 2021

Job Description:

We have an urgent need for a CCIE Technical Support Engineer in San Jose, CA.
An Active CCIE Certification is required.
Job ScopeWork under the direction of the Certification Team Managers for Exam Development and/or Delivery to actively support and assist with: Exam content related activities (Exam development, tech review, QA, scripting, publishing tasks) Exam delivery related activities (Lab proctoring, exam grading, lab support and management)
Job Responsibilities Cross-functional support role focused on both development and delivery of the CCIE exams Overall assistance to the assigned virtual team in the technical aspects of the CCIE Exams both written and lab Assist in Exam content development and technical QA review process Assist in Exam production lifecycle and review process Assist in troubleshooting and repairing both pre- and post-production exam errors Assist in Lab exam delivery activities and proctoring responsibilities Assist in Lab setup, pod readiness Assist in Exam grading and scoring
Skills / Education BA/BS in relevant disciplines or equivalent experience 3-5 years, related experience CCIE certification required Testing, Certification and QA experience preferred Assessment knowledge preferred, especially performance assessment Project management experience Relevant experience in program management Excellent written, oral, presentation and interpersonal skills Strong organizational skills, time management skills, and extreme attention to detail Strong creativity and energy to get the best things done in the best manner

Keywords: IntraEdge, San Jose , CCIE - Technical Support Engineer, Engineering , San Jose, California

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