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Application Engineer

Company: Randstad Corporate Services
Location: San Jose
Posted on: February 22, 2021

Job Description:

job summary:This Application Engineer will be responsible for the support, monitoring, and administration of the cloud application and integrations to it. This person's primary responsibility will be to do in-house administration, developing integration and automation for ATS. The candidate will also provide support for various IT applications by troubleshooting, implementing bug fixes and root cause analysis.

location: SAN JOSE, Californiajob type: Contractsalary: $55 - 65 per hourwork hours: 8am to 5pmeducation: Bachelors

responsibilities:

  • Analyze, assess and resolve issues concerning systems affecting the users. This may include system issues, system changes, and/or new software packages
  • Continually upgrade the knowledge and skill base related to recruitment products and integrated systems.
  • Manage applicant tracking system upgrades, patches, enhancements, testing, validation and overall performance management of the system
  • Closely monitor the customer upgrade experience and report on break downs and system failures
  • Review complete documentation of changes included in any new releases
  • Test product changes in test environments to help determine the uptake of the changes from the current state
  • Develop integration for ATS(Jobvite) system with SAAS and on-premises applications like Slack, Workday, Office 365, Okta, etc.
  • Perform daily systems monitoring, verifying integrity and availability of critical services
  • Support integrations between the Application tracking system and other enterprise business systems like Service-Now, Workday, Office 365, Slack and others as required.
  • Develop, document and maintain standard operating procedures and/or scripts for automation of processes
  • Conduct technical research and development to enable continuing innovation within the infrastructure based on business requirements.
  • Ability to learn new tools and technologies
  • Independently troubleshoot and resolve complex problems Basic Qualifications:
    • Bachelor's degree or higher in a technical field
    • 3+ years' experience supporting Application tracking system (ATS) such as Jobvite as well as integrations to it
    • 2+ years' experience in developing an integration between applications.
    • 5+ years in IT with an emphasis on the administration of SAAS applications Preferred Qualifications: Technical
      • Jobvite application administration experience.
      • Developing integration and automation with Workato.
      • DevOps understanding. Execution
        • Experience in supporting IT applications in production and sandbox environments
        • Experience in a complex enterprise application environment with integrations and customizations to support multiple business processes.
        • Experience in creating auditable processes, procedures, and documentation
        • Experience in development, maintenance, and usage of deployment and task automation (OS and other platform services) Personal Characteristics
          • Team player but also able to work independently without supervision
          • Outstanding customer service skills, as well as excellent verbal and written communications skills with both highly technical and non-technical people
          • Ability to write and communicate detailed documentation (project specifications, requirements, and plans) for both technical and non-technical audiences.
          • Ability to multi-task and scale quickly in a fast-paced environment
          • Knowledge and motivation to learn new technologies quickly and with minimal support and guidance

            qualifications:
            • Experience level: Experienced
            • Minimum 5 years of experience
            • Education: Bachelors skills:
              • ATS
              • Integrations
              • Automation
              • Architectural Review
              • Workday
              • Slack
              • Jobvite

                Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

                Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

                We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. - provided by Dice

Keywords: Randstad Corporate Services, San Jose , Application Engineer, Engineering , San Jose, California

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