Solutions Engineer
Company: Zoom
Location: San Jose
Posted on: January 15, 2021
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Job Description:
Primarily provides pre-sales technical support for the
development and implementation of complex
products/applications/solutions. Uses in-depth product knowledge to
provide technical expertise to sales staff and the customer through
sales presentations and product demonstrations. Assists the sales
staff in assessing potential application of company products to
meet customer needs and may prepare detailed product specifications
for the development and implementation of customer
products/applications/solutions. May create detailed design and
implementation specifications for complex
products/applications/solutions. May build a mini-application based
on customer requirements to demonstrate feasibility of the
application, often requiring rapid prototyping and/or product demo
for client. May provide consultation to prospective users and/or
product capability assessment and validation. Report only those
incumbents with incentives tied to product sales. Incumbents
matched to this job family must be on a sales incentive plan that
is based on individual and/or team sales results (e.g., revenue,
bookings, unit sales). A seasoned, experienced professional with a
full understanding of area of specialization; resolves a wide range
of issues in creative ways. This job is the fully qualified,
career-oriented, journey-level position. Works on problems of
diverse scope where analysis of data requires evaluation of
identifiable factors. Demonstrates good judgment in selecting
methods and techniques for obtaining solutions. Networks with
senior internal and external personnel in own area of expertise.
Normally receives little instruction on day-to-day work, general
instructions on new assignments. Typically requires a minimum of 5
years of related experience with a Bachelor---s degree; or 3 years
and a Master---s degree; or a PhD without experience; or equivalent
work experience.Full time
Keywords: Zoom, San Jose , Solutions Engineer, Engineering , San Jose, California
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