Clinical Education Specialist
Company: Global Medical Response
Location: San Jose
Posted on: April 22, 2024
Job Description:
SANTA CLARA COUNTYSan Jose, CA Clinical Educational Specialist
Exempt JOB SUMMARY: Under general direction, oversees Clinical and
Education Services activities for the local service area.
Represents GMR to local committees, medical and training
institutions, and other related agencies. Responsible for the
creation, implementation, and tracking of education programs.
Participates in Quality Assurance/Quality Improvement (QA/QI) data
collection and analysis. ESSENTIAL FUNCTIONS/DUTIES
- Assist in recruitment through involvement in area EMS classes
and career days.
- Assist in the development of an orientation program and a
system of continuing education.
- Actively participate in and/or develop a process for the
evaluation and/or selection of equipment.
- Develop education process to include course objectives,
examinations and manuals for use as lesson plans.
- Conduct orientation classes, certification classes to include
ACLS/PALS/CPR/EMT Skills. Instructor certification to be obtained
within 6 months of hire.
- Work with local physician advisory groups.
- Participate in clinical aspects of problem resolution.
- Oversee any clinical requirements related to contracts,
agreements, etc.
- Track and review events in response to complaints and/or
compliments relating to medical performance.
- Conduct clinical quality assurance investigations immediately
upon receiving information regarding a possible protocol or
standard of care violation. In most cases, investigation should be
completed within 72 hours of initial report. Document findings in
writing. Provide timely briefings to the Regional Director and
Medical Director on incidents and investigations, as
appropriate.
- Identify, develop, and implement quality improvement (QI)
programs. In order to assure clinical excellence, programs should
include, but are not limited to, proactive and retrospective
elements of QI concerning clinical call reviews, chart reviews, and
trend analysis for both individual and group clinical performance.
Such programs should drive the continuing education (CE) process
and related coursed offered to field personnel.
- Represent GMR with local EMS education programs and assure
integration with internship and preceptor needs.
- Serve as a clinical resource for field and management
personnel.
- Assist in the creation/revision of medical policy.
- Oversee clinical aspects of field performance.
- Represent the Manager of Clinical and Education Services.
- Conduct clinical call reviews and investigations.
- Schedule continuing education programs pertinent to field
education needs.
- Work with other CES Coordinators to assure standardization of
CES programs throughout the service areas.
- Reviews completed patient care reports for accuracy.
- Design, implement, and review utilization management
plans.
- Provide clinical support for documentation and billing
personnel.
- Assist in planning and monitoring managed care utilization
review.
- Adhere to all company policies and procedures.
- Adherence to and compliance with information systems security
is everyone's responsibility. It is the responsibility of every
computer user to: Know and follow Information Systems security
policies and procedures. Attend Information Systems security
training, when offered. Report information systems security
problems.
- Perform other duties as assigned QUALIFICATIONS Experience:
- Minimum 3 years' experience in the direct delivery of
pre-hospital care.
- Minimum 1 year experience as a Field Training Officer
Education:
- High School diploma or equivalent Skills:
- Effective oral, written, and interpersonal communication
skills
- Basic Microsoft knowledge
- Must hold an active Paramedic license
- Must have or obtain within 6-months of appointment:
- Advanced certifications: CCT-P or FP-C
- BLS Instructor
- ACLS Instructor
- PALS InstructorWORKING CONDITIONS AND MENTAL/PHYSICAL
REQUIREMENTS Physical Demands:This position requires mostly field
work staffing and riding in an ambulance, involving frequent
sitting, walking, standing, bending, and moderate squatting,
crouching, kneeling, twisting, crawling and climbing, and working
in awkward positions when moving patients from all types of
locations and within the emergency vehicle. It requires frequent
lifting of up to 100 lbs. This position will be required to perform
various lifts and transfers of patients who may require the use of
one or more of the following items: stretcher or backboard, stair
chair, neonate isolet, and possibly a two-person manual transfer.
This position will require partnering with another EMT to lift,
carry, push, pull, maneuver, balance and transfer from one surface
to another a body weight of up to 300lbs, and additional equipment
weight. This position requires manual dexterity of frequent simple
and power grasping of both hands, moderate use of fine manipulation
with both hands, and frequent pushing and pulling and reaching
above and below shoulder level. This position also requires
frequent use of foot controls when driving the emergency vehicle,
utilizing stretchers, or operating other medical equipment with
foot controls.Hearing: Must be able to hear and understand
information provided by patients, family or bystanders; must be
able to hear breath sounds and accurately determine auscultated
blood pressures; must be able to differentiate separate
conversations in active, distracting environments; must be able to
hear and understand radio traffic when responding with lights and
sirens.Speech: Must be able to speak and enunciate clearly and at a
level audible to others in loud conditions, must be able to speak
clearly in stressful situations, must be able to verbally
communicate with patients, families and other emergency
personnel.Vision: Requires ability to identify and distinguish
colors, clear vision at 20 inches or less (close vision) and clear
vision at 20 feet or more (distant vision), peripheral and depth
vision, as well as ability to adjust focus.Mental Requirements:Must
be able to analyze many variables and choose the most effective
course of action. Interact with family members, facility personnel,
and others. Must be able to handle novel and diverse work problems
on a daily basis. Personal maturity and sound judgment are
important attributes.* Must be able to relate, communicate and
interact with people at all levels within the Company and at
customer facilities, as well as with people of diverse backgrounds,
age levels ranging from infant to senior, disparate levels of
comprehension, and potentially dealing with confused and agitated
patients or family members.* Requires ability to analyze, evaluate,
compare, and compile information, and the ability to coordinate,
communicate, and instruct. Why Choose AMR? is one of 's (GMR)
family of solutions. Our GMR teams deliver compassionate, quality
medical care, primarily in the areas of emergency and patient
relocation services. View the stories on how our employees provide
care to the world at Learn how our are at the core of our services
and vital to how we approach care, and check out our comprehensive
benefit options at .
EEO Statement
Global Medical Response and its family of companies are an Equal
Opportunity Employer, which includes supporting veterans and
providing for individuals with a disability. Benefit Statement:
Check out our career site page to learn more about our
comprehensive benefit options, which include medical, vision,
dental, 401k, disability, FSA, HSA, EAP, vacation and paid time
off. Salary Range: $102,000.00 - $125,000.00 (This rate applies to
a 8-hour shift)
Keywords: Global Medical Response, San Jose , Clinical Education Specialist, Education / Teaching , San Jose, California
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