Assistant Store Manager - San Jose
Company: Bruce's Tire & Auto Service
Location: San Jose
Posted on: December 2, 2025
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Job Description:
Overview: Bruce's Tire & Auto Service has been in business since
1936. We strive to create a family-like atmosphere for our team,
and our customers. We specialize in everything that rolls. From
passenger and light truck tires to medium truck tires, to
industrial and agricultural tires. Bruce's also specializes in
mechanical repairs, such as brakes, suspension, and engine
diagnostics. We are looking for good people that we can grow with.
The Assistant Store Manager/Sales is responsible for selling and
promoting all products and services offered by Evan's Tire and
following the company’s store standards and expectations.
COMPENSATION : Up TO 90K PER YEAR, DEPENDING ON EXPERIENCE (Hrly
Bonus) Principal Duties and Responsibilities: Promptly greet
customers in a professional and courteous manner both in person and
on the telephone using the Company’s standardized customer service
techniques. Listen to and thoroughly document customer’s concerns;
inspect vehicle and refer to service history to accurately identify
and verify customer’s service needs. Recommend services according
to appropriate level of knowledge. Clearly communicate any
additional recommendations from the Automotive Technician to the
customer so that they can make an informed decision. Properly
document all recommendations in customer file. Promote the sales of
appropriate services, parts, and accessories by demonstrating an
understanding of the product and associated service requirements.
Provide customers with an accurate quote that includes cost and
time of completion for the services approved by the customer.
Provide customers with updates throughout the day on the status of
their services. Follow proper procedures when cashing out a
customer’s ticket to include a review of the completed multi-point
inspection and explanation of applicable warranties. Conduct post
repair and declined services follow up phone calls to ensure
customer satisfaction for all individual customers. Track all new
returns, core returns and warranty parts for individual customers.
Other duties as assigned. Employee Benefits: Competitive Bi-Weekly
Pay Tuition Reimbursement Paid Vacation, Paid Sick Time, and 6 Paid
Holidays Medical, Dental and Vision Insurance Life Insurance
(Company paid) 401(k) Retirement Savings Plan with Company Match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for Advancement! Qualifications: Must be at least 18
years of age. Ability to work a minimum of five days, including
Saturday’s. Prior experience as a Service Advisor is helpful, but
not required. Professional appearance and proven ability to work in
a process driven environment. Sun Auto Tire & Service provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Bruce's Tire & Auto Service, San Jose , Assistant Store Manager - San Jose, Customer Service & Call Center , San Jose, California
