Event and Media Services Coordinator

Company: San Jose State University
Location: San Jose
Posted on: September 3, 2024

Job Description:

Job Summary
The University Library's Event and Media Services Coordinator provides audio/visual (A/V) and event consultation and support for SJSU and external stakeholders utilizing library event, meeting and learning spaces. This position reports to the Associate Dean of Innovation and Resource Management and receives work direction from the Director of User Experience.

The Coordinator works directly with SJSU colleagues and external customers to plan and implement event and A/V setups in library event, meeting and learning spaces. The Coordinator ensures excellent customer service and user experiences during the planning and carrying out of library events, both personally and through the supervision of their student assistant team. The Coordinator prepares reports on event activities and space usage. They provide advice to library administration in regards to improving event spaces and planning, as well as recommending and implementing new A/V equipment and relevant technologies. The Coordinator is responsible for supervision of student assistant work efforts, training, budgets, and scheduling in appropriate areas.

This position contributes to the University Library's commitment to bringing anti-racism practices into library services and operations by supporting strategic initiatives in this area and ensuring alignment with the library's core values of equity, diversity, and inclusion.

Key Responsibilities

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• Manages event, meeting and learning space reservations through direct communication with internal and external stakeholders; consults with SJPL counterpart as needed.
  
• Provides assistance in the plan, design, and execution of events and meetings in King Library.
  
• Supports approved use of technology and A/V equipment, to include livestreaming and broadcasting services, in library meeting rooms and learning spaces by internal and external individuals and groups.
  
• Makes recommendations for and implements new services and A/V technology for Media Services, in collaboration with library and campus staff.
  
• Hires, trains and supervises student assistants to support event and media services activities in King Library.
  
  
  Knowledge, Skills & Abilities
  
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  • Excellent interpersonal and communication skills to establish and maintain cooperative working relationships with faculty, students, and sta of various social, cultural and educational backgrounds, vendors and the general public.
    
  • Ability to ensure problem resolution with technology and A/V equipment through personal intervention or escalation to IT technicians.
    
  • Ability to perform needs assessment for library users to recommend changes and improvements in spaces, services, and technology.
    
  • Ability to perform accurately in a detail-oriented environment; handle multiple work priorities, organize and plan work and projects.
    
  • Ability to supervise student personnel including selection, training and scheduling, while organizing workows and delegating responsibility.
    
    
    Required Qualifications
    
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    • High school education or equivalent certification.
      
    • Four years of related library and/or clerical experience or an equivalent combination of experience and education.
      
      
      Preferred Qualifications
      
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      • Experience with event management in an academic setting.
        
      • Experience with audio/visual equipment configuration and support.
        
      • Experience supervising customer-focused services and/or teams.
        
        
        Compensation
        Classification: Library Services Specialist IV
        Anticipated Hiring Range: $5,972/month - $6,200/month
        CSU Salary Range: $4,198/month - $7,745/month
        
        San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the .
        
        Application Procedure
        Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
        
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        • Resume
          
        • Letter of Interest
          
          All applicants must apply within the specified application period: August 16, 2024 through September 2, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
          
          Contact Information
          University Personnel
          
          408-924-2252
          
          CSU Vaccination Policy
          The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to .
          
          Additional Information
          Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
          
          The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
          
          SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
          
          All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
          
          Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
          Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .
          Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .
          Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
          
          Equal Employment Statement
          San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).
          

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