Technical Product Manager - Marketing Solutions/Marketo

Company: TEKsystems Careers
Location: San Jose
Posted on: September 2, 2024

Job Description:

*Description:*
The Opportunity
The Product Manager role will drive the prioritization, planning, and execution of enterprise-scale technology solutions, while also supporting the day-to-day operations of the solutions. The candidate is passionate about the Marketing process, technical capabilities of Marketo to Lead systems, and the people that use them! This individual will work with internal stakeholders across Marketing and Operations to resolve day-to-day issues and prioritize critical business requirements in support of the Market to Lead technology roadmap. This person will partner with Product Managers, System Analysts, and Development teams to support and deliver technology solutions that provide exceptional user experiences.
What You'll Do

• Partner with the business to understand current and future needs to deliver high-value technical solutions by improving the user experience and day-to-day efficiency
• Communicate and align with internal partners on plans and launches
• Lead the planning and delivery of run-the-business needs
• Partner with other teams that own and manage integrated systems
• Facilitate process improvement sessions to synthesize findings and feedback into an informed experience design
• Support the day-to-day operations of multiple CRMs and resolve reported issues
• Analyze internal customer feedback, reported issues, product performance, and recommend potential solutions based on analysis
  *Skills:*
  Product management, Marketing technology, Marketo, AEM, AEP
  *Top Skills Details:*
  Product management,Marketing technology,Marketo
  *Additional Skills & Qualifications:*
  What You Need to Succeed
  
  • 5+ years of product management experience, and experience launching large-scale technology solutions while supporting organizational change is required
  • Experience and knowledge within the Market to Lead process, Marketing Operations, and integration of Marketing enterprise systems with CRMs
  • Self-starter that thrives in the face of challenges
  • Proven track record to operate effectively with general mentorship on new projects
  • Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
  • Experience presenting and advocating programs to internal partners and users
  • Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship
  • Excellent negotiation, conflict management, and resolution skills - you respectfully facilitate teams to the successful mitigation of issues
  • Bachelor's degree in Computer Science or related technical field, or relevant work experience; expertise in working with Marketing solutions or related function is highly desirable
  • Extensive knowledge of customer master data model concepts and processes for auditing and maintaining data integrity
    *Experience Level:*
    Expert Level
    o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.--- If eligible, the benefits available for this temporary role may include the following:
    
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)
      About TEKsystems:
      
      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
      
      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
      

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