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Busn Ops/Reporting Analyst IV

Company: CDK Global
Location: San Jose
Posted on: March 27, 2020

Job Description:

Power the Possibilities

The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We're building and developing cloud technology for the automotive retail industry

that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger

Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It's time you joined an evolving marketplace where research and development

investment is measured in the tens of billions. It's time you were a part of something bigger.

We're expanding our workforce - engineers, architects, developers and more - onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team

Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.

The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.

If you're ready for high-impact, you're ready for CDK.

The Global Dealer IT Business Operations Team is responsible for managing all aspects of our vendor relationships. The goal of the team is to maximize the benefits CDK realizes from partners and while ensuring that CDK does not pay more than required. This includes but is not limited to: contract review, invoice audits, discount management, certification programs, incentive programs, licensing and maintenance tracking. The successful candidate will also be required to work with leaders in the Global Dealer IT organization to develop and maintain a framework for vendor management, prioritize the correct activities to achieve the business outcomes.


  • Excellent written and verbal communication skills
  • Strong analytical, organization, negotiation, and problem solving skills.
  • Able to prioritize and manage multiple tasks.
  • Ability to effectively handle critical situations and work with internal and external partners to solve issues.
  • Able to work in a matrix organization and influence decisions of personnel reporting to other leaders.
  • Developing and maintaining framework for managing vendor relationships. Working with business leaders to understand changes in business requirements, provide key vendor information, and change updates.
  • Taking lead role in various initiatives such as process and productivity improvement, new product introductions, tooling improvements, and cross-functional initiatives
  • Escalation point for resource conflicts, requests from vendors, and request from the business.


    5+ years vendor management.

    3+ years presenting to executives

    5+ years working in a team environment

    Supervisory experience a plus.

    CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That's why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

    At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

Keywords: CDK Global, San Jose , Busn Ops/Reporting Analyst IV, Advertising , San Jose, California

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