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Front Desk Receptionist

Company: Chiro Match Makers
Location: San Jose
Posted on: January 26, 2023

Job Description:

*Starting pay*: $20 - $22 raise after 90 days*Benefits: ** Medical Insurance* PTO* 401k* Profit-sharing*Schedule** Monday: 7:30am-10:15am, 2:45pm-5:45pm* Tuesday: 2:45pm-5:45pm* Wednesday: 7:30am-10:15am, 2:45pm-5:45pm* Thursday: 7:30am-10:15am, 2:45pm-5:45pm* Friday: ClosedWe're hiring! But this is not a J-O-B.Everything we do boils down to this: so that people experience Love, Life, Health and Happiness. We love what we get to do. We work really hard, have fun, educate, encourage, and celebrate life-change with the people and families we help. It's pretty awesome.This is not a "job." It's a purpose. Getting paid for it is simply a bonus.*What we do: *We're part of a movement to help transform the hearts and health of people through the 5 Essentials: having an empowered mindset, chiropractic care, quality nutrition, exercise, and minimizing toxicity.*Who are we?*We're just ordinary people with big dreams hoping to live with purpose. We fully appreciate doing work that matters and resting our heads at night knowing we made a difference that day. We're super passionate about what we do and believe the best is yet to come.*What do we value?** Honesty and transparency - with our team, our communication, with our patients, with everything we do. If you always remain true, there's never a need to untangle the untruth.* Trust. We trust each other to get our jobs done and always have one another's best interest at heart. We are family. We believe it's the only way to have a healthy team moving forward with the same goals.* We take responsibility for our lives. You'll hear "it's my fault" around our place fairly often. It's the best response we have when we drop the ball. It's not a blaming/pointing-fingers kind of thing. We have grace for each other. It's an empowered/there's-something-I-could-have-done-differently sort of thing. When we realize mistakes are our fault, we can learn from them, fix them, and move forward. Every failure is an opportunity to grow and improve. Mistakes are part of life but blaming everything else for them only leaves you helpless.* Excellence. If it's worth doing, it's worth doing well.* Love wins. Always.* We get to give. We seek opportunities to be generous with our time, talents, and finances.* We believe in laughter and play. Don't get us wrong, we're a disciplined, well-oiled machine, but we believe the happier and more filled we are spiritually, emotionally, and physically, the more people we can effectively help.* Celebrate life change. Big or small. Every baby step matters.* Attitude of gratitude . When you change your perspective to see the good in every situation and be thankful for it, you'll find less to complain about.* Patients first. Serve others before yourself.*Who are we looking for?*We strive for excellence but know no one is perfect. There are, however, some very specific skills we're looking for. They include the following:* Loves people* Good listener* Outgoing* Self-motivated* Organized and attentive to detail* An incredible multi-tasker* Creative* Hard working* Happy & positive* Smart - and well balanced* Disciplined* Ability to execute vision* Critical thinker* Genuine desire to serve and help people* No non-sense. No drama. For real.* An appreciation for growth through constructive criticism and life-long learning*What does the position entail?*Above all, help provide amazing care to our patients. What does that involve? The following responsibilities:* Greeting each patient with a smile and know EVERY patient's name. We know names because we care.* Managing & coordinating the schedule* Answering phones, responding to emails and texts* Execution of events: decorations, flyers made & distributed, calendars updated, talking to patients about it and getting them signed up, etc.* Work with Max Living to ask questions, learn, and grow* Keep front desk orderly* Collecting payments, posting transactions, selling supplements and spinal supports through Square* Recall missed appointments, confirm upcoming appointments* Learn to schedule efficiently and manage patient flow during "up time" and give all patients a WOW experience* Exam coordination, re-exams, new patient intake and tours, patient management* Tracking patient visits, office statistics, input and create patients' schedules, keep patients on track with recommended care* Problem solving and multitasking while being extremely attentive to every detail* Utilization of common office programs (Microsoft Office, Google Suite, Mailchimp) and some social media (Facebook, Instagram)* Data entry* Must be available to work evenings - sometimes as late as 8:30pm* Some weekend travel for training seminars and personal growth & development (3-4 times a year and they're SUPER awesome)*What skills and experience are needed?** Computer - see above* Administrative and coordinating experience* Anticipating needs before they happen* Excellent customer service skills* Ability to adapt and overcome* Demonstrate a high level of empathy and love for people* Excellent work ethic and be able to work efficiently without supervision* Ability to work in a fast-paced, ever-changing environment* Ability to effectively communicate and collaborate with others to get things doneINDOCJob Type: Full-timePay: $20.00 - $22.00 per hourBenefits:* 401(k)* Health insurance* Paid time offWork Location: One location

Keywords: Chiro Match Makers, San Jose , Front Desk Receptionist, Administration, Clerical , San Jose, California

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