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Senior Product Manager: Core experience

Company: Bill.com
Location: San Jose
Posted on: April 8, 2021

Job Description:

Bill.com --is a leading provider of cloud-based software that simplifies, digitizes, and automates complex, back-office financial operations for small and midsize businesses. Customers use the--Bill.com --platform to manage end-to-end financial workflows and to process payments. The--Bill.com --AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflow. The company partners with several of the largest U.S. financial institutions, the majority of the top 100 U.S. accounting firms, and popular accounting software providers.--Bill.com --has offices in San Jose, California and Houston, Texas. The Team: We are a rapidly growing team of product managers, designers and engineers with a passion to create magically simple payment & invoicing solutions for small businesses. If you are a curious thinker, have a passion to solve real world problems and have a collaborative spirit, come join us & let's pave the way for innovation in small business solutions About the role: As a part of the core experience product team, you'll drive the vision & strategy for different parts of our app experience. You'll be in tune with the voice of our customers and build a high quality product that'll engage and retain them. You'll be laser focused on making every part of the experience simple, easy and intuitive for our customers. You'll make data driven product decisions supported by both metrics & user research. You'll work cross-functionally with multiple stakeholders and will collaborate with product managers, engineers and designers within & across other business units.-- Responsibilities:

  • Customer experience: Designs and brings to market revenue generating, customer-driven software product experience
  • Customer Focused: Gathers insights from customers, data, research and industry trends and convert them into compelling product ideas
  • Problem Solver: Is data driven and analytical. can propose hypothesis & run rapid tests to validate them
  • Product Owner: Oversees and maintains a deep, detailed and ruthlessly prioritized product backlog (PBL) for a web scrum team, driving towards a well-defined vision and specific goals/metrics
  • Team Player: Builds strong relationships with partners, stakeholders and leaders within our group to ensure alignment and buy-in on the requirements and prioritization of product ideas Qualifications:
    • 3-5 years experience as a product manager in a significant business or product with responsibility for a set of product experiences
    • A positive and entrepreneurial mindset. Self-aware with a strong desire to learn and continuously improve. We're looking for lifelong learners
    • Comfortable working in a fast-paced, unstructured environment
    • Deeply curious and data-driven. Develops and defends strong points-of-view with data and analytics
    • Capable of decomposing a big vision into bite-size milestones
    • Experience with agile development and methodologies
    • Bias for action and experience with rapid testing
    • Effective influencer and communicator across teams and at all levels
    • BA/BS required Expected Outcomes in 3 months
      • Learn the Bill.com Product and know the product as well or better than our current customers
      • Own product backlog of a product area and execute the current roadmap
      • Help with ongoing roll out of revamped product to a subset of our customer base and iterate based on customer feedback Expected Outcomes in 6-12 months
        • Execute roadmap to deliver features necessary for rolling out the revamped product to new and existing customers of all channels
        • Identify customer needs for the product area & help refine the 12 month roadmap
        • Define and deliver new features that unlock customer growth by solving key customer pain points and providing end user delight
        • Establish strong relationships with Sales, Marketing, Customer Support, Payment Operations, & other Partner teams Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. --- Fun - Celebrate the moments --- Authentic - We are who we are --- Passionate - Love what you do --- Dedicated - To each other and the customer

Keywords: Bill.com, San Jose , Senior Product Manager: Core experience, Accounting, Auditing , San Jose, California

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