General Manager
Company: Kings Fish House San Jose
Location: San Jose
Posted on: May 8, 2024
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Job Description:
King's Fish House started as a unique Southern California
quintessential American fish house, and quickly became a Southland
fixture, from Calabasas, Orange County, Inland Empire, San Diego,
San Jose to Arizona and Nevada! King's Fish House is one of our six
concepts at King's Seafood Company, which has been a family owned
restaurant business and Southern California based company since
1945.Kings Fish House offers an upscale and polished environment.
Our kitchens are open with state-of-the-art equipment. Our menus
are printed daily and reflect the depth, breadth and availability
of fresh products that are sure to delight our guests. Our craft
cocktails, extensive wine list, and raw bar offerings are designed
to impress and keep our guests returning. Combined with hospitality
from the heart-it's a winning combination!Here's What We'll Bring
To The Table for General Manager:Competitive Salary: $110,000 -
$130,000 based on experience + realized bonusPaid Vacation and Sick
DaysDining Discount for you and up to 5 guests401k with a
MatchEducation ReimbursementMedical insurance, Dental insurance,
Vision insurance, Life insurance, and Pet Healthcare Savings
AccountOur managers are held at a high standard with clear
expectations to be the leader of the restaurant, the ambassadors of
our product and the executor of our hospitality. As the General
Manager, you will be the leader of the restaurant. You will be a
role model of our guest first mentality. You will lead and support
the rest of the Management team to set goals and successfully
achieve results. The General Manager motivates, develops, and leads
both crewmembers and managers.You will be the expert in all areas
of the restaurant and support our seamless service while continuing
to develop and coach your crew. You will be the go-to person for
operations troubleshooting, Guest interactions, and any human
resources events.Once hired, you will be joining a stable company
that has a proven track record of developing successful operators
over the past 30 plus years. You will be fully trained in financial
acumen, quality assurance, daily operations, and leadership. You
will learn all aspects of operations from sophisticated operating
systems to managing a product centric menu, to the behind-the-scene
process of creating cutting edge restaurant designs and concepts.
You will be partnered with a Director of Operations and given all
the tools to be efficient and effective.Your personal career path
is driven by your own goals and we are prepared to give you all the
tools needed to take you to any level of leadership you desire. A
successful General Manager with us is standards-driven and
vigilant, showing a high-level of integrity in their work. They
always interact with crewmembers and Guests in a professional
manner and take a positive approach to resolving issues.Essential
Responsibilities:Oversees the daily operations from ordering,
purchasing, receiving, storage, and preparation of all food
products to guest relations, flow of business, and service
standards.Oversees the flow of the business during business hours.
Being active in all areas of the restaurant (front desk,
bar/lounge, kitchen, and main dining room) for the whole dining
period. Walking the building to ensure all areas of service are
being met to company standards and course correcting when
needed.Responsible for financial operations of restaurant.Approves
all schedulesParticipates in creativity of developing incentive
programs, generating sales and marketing services.Ensures that all
food products meet company recipe specifications for preparation
and quality.Recognition of crewmembers (coaching)Approve payroll,
OT, and any exceptionsCommunicate with MP/DO on all financial,
crew, property, or guest related issues.Makes financial commitments
(donated gift cards) to external partners.Forecasts sales and labor
budget (annual, weekly, daily)Coordinate with other managers about
updates, sales, policies, and standardsTouch guest tables each
shift to build relationships, ensure return visits and troubleshoot
anything that arises.Lead pre-shift for FOH crewOversee the
training /cross training of the hourly crewComplete New Hire
paperwork for all crewLead progressive discipline of crewmembers
and managersCommunicate with Home Office on crew related
issuesInterviews and selects new crew; is the final decision on all
hiresConducts annual performance reviews on all managersSets
Departmental goals and follows up with managers on results,
measurements, and course corrects when needed.Leads weekly
Dashboards with all ManagersPrepares for and represents restaurant
at GM meetings and conference callsLeads all crew meetingLeads and
is responsible for MIT training (classroom)Formulate restaurant
policies and operation policies to continuously enhance our
business.Investigates and resolves complaints from crew disputes to
guest complaintsMakes the final decision on transfers to other
departments and/or locations.Essential Skills/Experience:At least
21 years of age.Seven years of experience as a Manager in full
service, high volume, restaurant.Two years of experience as a
General Manager in a full service casual or fine dining restaurant
of similar conceptSeafood knowledge and prior kitchen experience
preferred.College degree in a related field, i.e., business or
hotel and restaurant management, preferred.Flexible schedule
required-able to work nights, weekends and holidays.Professional
appearance and presentation required.Good longevity in current and
past positionsAbility to lift up to 40 lbs., 10-20 is
typicalAbility to carry up to 120 feetAbility to reach up to 6
feet, 4 is typicalAbility to work off counter heights of 36 - 42
inchesAbility to move through 24 inch aisles and spaces as small as
12 inchesby Jobble
Keywords: Kings Fish House San Jose, San Jose , General Manager, Executive , San Jose, California
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